Advisory Services Analyst - Commercial focus - Consultant Development Program - Multiple Locations

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Begin your career at UnitedHealth Group and you'll get an Early Careers consulting opportunity to do something extraordinary with your first job out of school. Make a real difference by helping millions of people live healthier lives and making health care work better for everyone. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations attract a certain type of person. Crazy talented. Brilliant. Compassionate. Curious. Driven. To these select few, we offer a global reach, resources, and a can-do culture. You'll find a world of career options fueled by your performance and limited only by your imagination. Start here.

Here's the idea. We built focused businesses, inside UnitedHealth Group, organized around one giant objective; make health care work better for everyone. Through our two business platforms, UnitedHealthcare and Optum, we work to improve the health care system and advance the health and well-being of individuals and communities so that they can enjoy better, fuller lives. For you, that means working on high performing teams solving sophisticated challenges. It's a culture of optimism that's unlike any place you've ever worked. Many incredible ideas in one incredible company.

Advisory Board, a division of Optum Insight, is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the U.S. health care system. For over 40 years, we've helped executives and future leaders in the health care industry work smarter and faster by providing provocative insights, actionable strategies, and practical tools to support execution. Our core products include research membership, events, expert support, custom research, and sponsorship. Learn more about Advisory Board.

What can YOU do with the right information? At Optum Insight, your possibilities and your impact are limitless. No matter what your role is at Optum Insight, you'll be empowered to ask more questions, develop better solutions, and help make the health care system greater than ever. It's always fresh. It's always exciting. And it's never been more important.

The full-time position located in Eden Prairie, MN, Nashville, TN or Washington, DC

This is a full-time position with a start date of Monday, January 25, 2027

UnitedHealth Group is not able to offer visa sponsorship now or in the future for position

Relocation is not offered for the Consultant Development Program

The Consultant Development Program (CDP) is an Early Careers program for recent college graduates who are interested in developing and deploying problem-solving and presentation skills with health care clients. The Consultant Development Program sits within Optum Advisory and allows for early career professionals to experience a diversity of health care clients through a variety of engagements. CDP participants will work with Advisory Board teams across a variety of functions including research, sales, and client services to support top business priorities, while simultaneously receiving mentorship and formal training in key consulting competencies. Program completion includes alignment into a full-time Advisory Board role and typically takes 1.5-2.5 years to complete.

Primary Responsibilities:

Working directly with our internal and external clients to help determine needs and solve complex business problems by performing the following types of activities:

• Serve as the first point of contact for client requests and respond to inquiries in timely and efficient manner Examples of requests include: scheduling and setting up client trainings on resources available through portfolio, providing access to research publications and website resources, and facilitating introductions to research staff
• Produce reports analyzing previous client interaction and utilization of products and services
• Develop and support in the delivery of client facing presentations
• Strategically build campaigns to determine which individuals and organizations we should reach out to using a combination of past interactions, marketing intel, organizational relationships, national news, upcoming events, new best practices, etc.
• Drive toward monthly metric-based key performance indicators (KPIs), such as number of meetings, pipeline generation, orientation and check-in calls, and Salesforce data integrity
• Customize and refine outreach scripting by updating content, urgency, script length, outreach method, etc, and own sending to key clients and prospects, with the aim of maximizing our outreach to meeting conversion
• Track strategy effectiveness and make adjustment recommendations
• Support the success of Advisory Board's key products including expert support, syndicated research, custom research, and sponsorship
• Navigate client facing interactions, presentations and relationship building in scenarios of project delivery, social situations, research, and at times ambiguity
• Support Sales Executive in progressing pipeline by managing key next steps and interactions with clients
• Partner with internal and external stakeholders by using clear, concise and effective written and oral communication

Advisory Board provides support to a wide range of health care clients Some commercially-focused example projects might include:

• Engaging directly with Advisory Board members (clients) to provide expert support, answer their questions, and demonstrate the value of Advisory Board research to meet their strategic goals and priorities
• Support health system executives seeking input on strategic questions by identifying relevant Advisory Board research, experts, and resources
• Research member organizations and develop executive-ready briefings ahead of important client conversations
• Analyze client engagement and utilization data to identify opportunities to strengthen member relationships
• Build targeted engagement campaigns to connect health care leaders with timely research, events, or expert support
• Conduct market or industry research and translate findings into presentations and actionable insights
• Partner with sales, research, and client service teams on projects that improve client engagement, support renewals, and drive business growth

In this role, you will actively apply AI tools and techniques within your functional area to drive efficiency, insights, and innovation You will work on integrating AI into business workflows and improving processes

What You'll Do:

• Apply AI tools to solve business problems within your domain
• Build and optimize prompts for analysis, reporting, and automation
• Integrate AI into workflows (eg, reporting, dashboards, operations processes)
• Analyze data using AI-enabled tools and generate insights
• Collaborate with teams to identify opportunities for AI-driven improvements
• Ensure responsible and compliant use of AI solutions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree earned within the past 24 months from an accredited college/university; coursework to obtain degree must be completed prior to start of employment and verified within 6-8 weeks following the date at your school
• Business Acumen and Basic Data Analysis Experience
• Ability to work in office on a hybrid schedule (2 days home/3 days in office) in one of our 3 locations (Eden Prairie, MN, Nashville, TN or Washington, DC) for the duration of the program
• Ability to Travel up to 25% for the Consultant Development Program, dependent on project needs and location
• Must be eligible to work in the US without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc will not be considered) F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered H1-B and green card sponsorship is not available for this position

Preferred Qualifications:

• 30 GPA
• Healthcare Experience
• Proven intellectual Curiosity
• Experience with research and writing, Power BI, UX/UI concepts, data engineering, and familiarity with AI tools and emerging AI applications is preferred

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.