ADVISORY SPECIALIST

ADVISORY SPECIALIST 

LOCATION: Coppell, TX | Hybrid, 2 days onsite per week

COMPENSATION & SCHEDULE

• Pay Rate: $27.68/hour, based on experience
• Schedule: Monday–Friday, 8:00 AM–5:00 PM; flexibility for overtime based on business needs
• Employment Type: Full-Time | Temp-to-Hire

ROLE IMPACT

Support financial advisors and their clients with day-to-day brokerage and advisory account servicing, account maintenance, financial transactions, and operational requests. This role focuses on understanding brokerage accounts, navigating investment servicing platforms, researching account activity, and resolving issues accurately and efficiently.

The ideal candidate has direct experience with a brokerage or wealth management firm such as Fidelity, Charles Schwab, or a comparable financial institution. Candidates should have a strong understanding of general brokerage account operations rather than experience limited to traditional banking, 401(k) administration, retirement planning, or other specialized financial services.

KEY RESPONSIBILITIES

• Serve as a point of contact for financial advisors, advisor teams, and clients regarding brokerage and advisory account inquiries, servicing requests, and operational issues.
• Assist with brokerage account opening, account maintenance, updates, documentation requirements, and ongoing account servicing.
• Support brokerage account transactions, including cash movement, journals, distributions, check requests, transfers, and other account activity.
• Research and resolve account discrepancies, transaction issues, missing documentation, and service requests.
• Navigate brokerage and wealth management platforms to review account information, research activity, and process or track requests.
• Utilize Envestnet, Wealthscape, NetX360, Salesforce, or comparable financial services systems to support daily operations.
• Coordinate with internal departments and financial advisors to resolve complex account issues and ensure timely follow-up.
• Review account documentation for accuracy, completeness, and compliance with established procedures.
• Maintain detailed records of client interactions, account updates, transaction activity, and issue resolution.
• Communicate clearly with advisors and clients regarding account requirements, outstanding documentation, transaction status, and next steps.

MINIMUM QUALIFICATIONS

• 1+ year of experience in brokerage account servicing, wealth management operations, investment services, or a broker-dealer environment preferred.
• Candidates with experience at Fidelity, Charles Schwab, or comparable brokerage and investment firms are highly encouraged to apply.
• Recent college graduates, particularly those with degrees in Finance, Business, Economics, or related fields, will be considered for entry-level opportunities.
• General knowledge of brokerage accounts, account maintenance, financial transactions, and investment servicing processes
• High School Diploma or GED required.

HIGHLY PREFERRED

• Experience with Envestnet, Wealthscape, NetX360, Salesforce, or comparable brokerage servicing platforms.
• Hands-on experience with brokerage account openings, maintenance, transfers, journals, distributions, check requests, and cash movement.
• Experience working directly with financial advisors or advisor support teams.
• SIE, Series 7, or Series 66 licensing, current or previously held.
• Understanding of brokerage account types, securities transactions, investment products, and related operational procedures.
• Demonstrated employment stability and interest in building a long-term career within financial services.

SKILLS NEEDED

• Proficiency with Microsoft Office.
• Strong customer service, communication, problem-solving, and organizational skills.
• Ability to navigate multiple systems, research account information, and manage competing priorities.
• Strong attention to detail and commitment to accuracy, confidentiality, and compliance.

LEGAL NOTICE

Must be able to pass a soft credit check, fingerprinting and background check.

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