Dan Wolf Automotive Group is on the hunt for a top-notch Automotive Aftermarket Advisor to bring energy, precision, and a results-driven mindset to our Aftermarket Department! We're looking for a go-getter who takes pride in getting things done, is a self-motivated worker, and is eager to elevate our accessory operations to the next level.
In this role, you'll be the driving force behind coordinating vehicle accessory installments, ensuring seamless execution and top-tier customer satisfaction. If you're motivated, detail-oriented, and ready to own your success, we want you on our team!
This position will work Monday - Friday with open availability preferred.
WE OFFER:
Paid Vacation after 90 days
Eligible for up to 5 weeks of Paid Vacation
Paid Holidays
5 day work week
Paid Training
Competitive pay plan
Growth opportunities
Excellent Health, Dental, & Vision Insurance
401K
Positive & motivating work environment
$21.00 Per plus spiffs and bonuses
You will…
Working with both Service and Aftermarket departments to ensure quality control of delivered vehicles
Organization of different installations
Schedule repairs for Aftermarket vendors and assist our guest with ecp repairs
Make sure No Show customers receive calls back to reschedule appointments
Provide excellent customer updates - good communication skills needed
Assist Accessories Manager to retrieve RO information as needed for monthly reports
Write up the guest when they come in and work with getting them into a loaner vehicle
Assisting Service/Sales Customers with Loaner vehicles
Close out of the work orders, distribution of copies for month end reports.
Create opportunities to sell Accessory Packages
Deliver the vehicle to guests with full explanations of work, installation and any questions they may have.
You…
Are enthusiastic with high energy throughout the workday
Have sales experience/background
Are outgoing with a friendly personality, especially while handling objections
Have quality customer service skills
Possess strong communication skills
Are persistent, competitive and have a good work ethic
Focus on the customer's needs to enhance dealership and personal sales
Are computer literate and have basic math skills
Bilingual is a plus
Numbers & Facts
Location
Chicago, IL
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
ECP Standardsunmatched
Mathematicsunmatched
Multilingualunmatched
Quality Controlunmatched
Salesunmatched
Staff Motivationunmatched
Vehicle Drivingunmatched
Vision Planunmatched
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