Agile Delivery Lead / Scrum Master - Hybrid

Genesis10 is currently seeking an Agile Delivery Lead / Scrum Master for a contract position with a Regional Health Insurance Provider located in Eagan, MN. This is a 12+ month contract opportunity.

Compensation: $70-75 per hour, W2, based on qualifications

Position Overview:
This role will support a large Facets Delivery team, organizing and driving delivery efforts associated with the Enrollment, Correspondence, and Medical Management portfolios. The ideal candidate will navigate a highly cross-functional and complex terrain with a delivery-first mindset, coordinating across internal teams, systems integrators, and offshore delivery partners.

Key Responsibilities:

• Lead cross-functional teams with a delivery-first mindset, creating clarity around priorities, commitments, dependencies, risks, and outcomes
• Apply Agile values, principles, and practices pragmatically to plan, manage, and deliver solutions while adapting the approach to the needs of the team and organization
• Partner closely with Product Owners, technology leads, business partners, and other stakeholders to translate strategy and business needs into clear, actionable delivery plans and priorities
• Drive backlog health and readiness, ensuring teams maintain well-defined work, appropriate acceptance criteria, and shared understanding of the Definition of Ready and Definition of Done
• Maintain visibility into delivery progress, milestones, dependencies, risks, issues, decisions, and action items, ensuring obstacles are addressed before they impact commitments
• Proactively identify delivery risks and impediments, establish ownership, and drive issues through resolution or escalation
• Facilitate effective planning, refinement, stand-ups, reviews, retrospectives, journey-mapping sessions, and other working sessions while ensuring ceremonies are purposeful and outcome-oriented rather than process-driven
• Create an environment of accountability where teams understand commitments, communicate challenges early, and work collaboratively to achieve delivery outcomes
• Adapt quickly to shifting priorities, emerging risks, changing business needs, and evolving delivery conditions while helping teams remain focused on the highest-value outcomes
• Coordinate across teams, products, vendors, and organizational boundaries to identify and manage dependencies and ensure end-to-end delivery alignment
• Ensure teams appropriately follow the Agile Life Cycle at the team or scaled level while applying sound judgment when delivery needs require flexibility
• Demonstrate the ability to lead larger or more complex cross-functional products and initiatives

Primary Requirements:

• Demonstrated experience leading cross-functional teams through complex technology delivery
• Strong delivery-management mindset with the ability to establish plans, manage commitments, identify dependencies, mitigate risks, and drive work through completion
• Demonstrated adaptability and resilience when priorities, timelines, requirements, or organizational conditions change
• Ability to bring structure and forward momentum to ambiguous or rapidly changing situations without waiting for perfect information
• Strong ability to identify risks and impediments early and drive appropriate resolution, escalation, and decision-making
• Ability to use data and delivery metrics to identify trends, communicate insights, and tell a clear story about team and initiative performance
• Excellent stakeholder, relationship, and portfolio-management skills
• Excellent written and verbal communication skills, including the ability to provide concise, transparent, and executive-ready delivery updates
• Strong facilitation, analytical, problem-solving, and decision-support skills
• Strong strategic thinking and business acumen with the ability to connect organizational strategy to team-level priorities and execution
• Demonstrated ability to work effectively across organizational boundaries in a highly matrixed environment
• Experience coordinating dependencies across multiple technology teams, business areas, vendors, or product groups

Desired skills:

• Experience with Medicare, Medicaid or Claims processing
• Health plan enrollment experience
• Experience with CMS and government programs
• Experience with Facets, Pega, TriZetto Communication System (TCS), and/or Enrollment Administration Manager (EAM)

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.