Job Title: Agile Scrum Master – Item Management Technology
Location: Raleigh, NC (3-4 days onsite in a week)
Duration: 6-12 Months with possible extension
Job Description: Agile Scrum Master – Item Management Technology Position Summary
The Agile Scrum Master is responsible for leading Agile delivery practices for Item Management Technology initiatives that support product data, item lifecycle management, and merchandising within a leading automotive aftermarket retailer. This role partners with Product Managers, Engineers, Quality Engineers and Merchandising teams to ensure the successful delivery of business value through Agile principles and Scrum practices.
The Scrum Master serves as a servant leader, coach, facilitator, and change agent who enables high-performing teams, removes impediments, drives continuous improvement, and fosters a culture of accountability, collaboration, and transparency.
Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Coach team members, Product Owners, and stakeholders on Agile values, principles, and best practices.
Foster a culture of continuous improvement and help teams mature in Agile adoption.
Promote servant leadership and empower teams to self-organize and deliver predictable outcomes.
Delivery Management
Partner with Product Owners to ensure a healthy backlog that is prioritized, refined, and aligned with business objectives.
Monitor sprint progress, team capacity, velocity, and delivery commitments.
Identify and remove impediments that impact productivity and delivery timelines.
Drive transparency through Agile metrics and reporting, including velocity, sprint burndown, say/do ratio, cycle time, and team health metrics.
Support PI Planning, quarterly planning, and roadmap execution when operating within a scaled Agile environment.
Item Management Technology Support
Support delivery of technology solutions related to:
Item Master Data Management
Product Information Management (PIM)
Item Onboarding and Maintenance
Product Hierarchy and Classification
Stakeholder Management
Facilitate communication between business and technology teams.
Provide regular status updates and escalate risks, issues, and dependencies appropriately.
Build strong relationships across cross-functional teams and leadership.
Support release planning and coordination across multiple technology teams.
Continuous Improvement
Analyze team performance metrics and identify opportunities to improve efficiency.
Lead retrospectives that drive actionable improvements.
Implement Agile best practices, tools, and techniques that improve predictability and quality.
Mentor team members and support Agile transformation initiatives
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business, or related field, or equivalent work experience.
7+ years of Agile Scrum Master experience supporting technology delivery teams.
Strong understanding of Scrum, Kanban, and Agile methodologies.
Experience supporting retail, merchandising, inventory, supply chain, or master data management systems.
Proven ability to facilitate cross-functional teams and manage competing priorities.
Experience using Agile management tools such as Jira or equivalent.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Preferred Qualifications
Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification.
Experience working in automotive aftermarket, retail, e-commerce, or supply chain environments.
Knowledge of Item Management, Product Information Management (PIM), Product Master Data, or Merchandising platforms.
Experience working within SAFe or scaled Agile frameworks.
This role is ideal for a Scrum Master who is passionate about Agile delivery, enjoys working in a fast-paced retail technology environment, and can help Item Management teams deliver high-quality solutions that improve product data, merchandising effectiveness, and customer experience.
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Atlassian JIRAunmatched
Backlog Prioritizationunmatched
Best Practicesunmatched
Certified ScrumMasterunmatched
Coachingunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Delivery Managementunmatched
Information Technology & Information Systemsunmatched
Kanbanunmatched
Leadershipunmatched
Master Data Management (MDM)unmatched
Mentoringunmatched
Merchandisingunmatched
Metricsunmatched
Onboardingunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Product Engineeringunmatched
Product Managementunmatched
Product Merchandisingunmatched
Product Supportunmatched
Protocol Independent Multicast (PIM)unmatched
Quality Engineeringunmatched
Quality Managementunmatched
Retailunmatched
Retail Merchandisingunmatched
Scrum Project Management and Software Developmentunmatched
ScrumMasterunmatched
Servant leadershipunmatched
Sprint Planningunmatched
Sprint Retrospectiveunmatched
Standup Meetingsunmatched
Supply Chainunmatched
Team Lead/Managerunmatched
Technical Deliveryunmatched
Technical Supportunmatched
eCommerceunmatched
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