Job Description
Key Responsibilities
Delivery Leadership
- Own end-to-end delivery governance for AI / Agentic transformation programs across assigned accounts.
- Ensure high-quality, timely, and scalable execution of AI-enabled solutions.
- Drive delivery excellence through best practices, governance, risk management, and stakeholder management.
- Partner with offshore/global delivery teams to ensure seamless execution.
Account Growth
- Identify expansion opportunities within existing accounts through proactive client engagement.
- Support account mining and strategic growth planning with Account Managers / Sales Leaders.
- Shape and position new AI/Agentic solutions based on client needs and market trends.
- Contribute to revenue growth, wallet share expansion, and account profitability.
Client / Onsite Leadership
- Serve as trusted advisor to client stakeholders and executive sponsors.
- Represent delivery organization onsite for strategic reviews, escalations, and planning discussions.
- Build strong CXO/VP-level relationships to strengthen strategic partnership.
Ideal Candidate Profile
- 15+ years in technology services / consulting / delivery leadership.
- Strong experience managing enterprise client delivery in US market.
- Proven track record in account growth / farming / client relationship management.
- Exposure to AI / GenAI / Agentic delivery models preferred.
- Strong executive presence and consultative mindset.
- Ability to operate across delivery, sales, and client strategy.
Numbers & Facts
| Location | Schaumburg, IL (Remote) |
Skills
Alliance/Partner Managementunmatched
Artificial Intelligence (AI)unmatched
Best Practicesunmatched
Consultingunmatched
Customer Relationship Management (CRM)unmatched
Delivery Managementunmatched
Enterprise Applicationsunmatched
Farmingunmatched
Leadershipunmatched
Market Trend Analysisunmatched
Profit & Lossunmatched
Revenue Growthunmatched
Risk Managementunmatched
Salesunmatched
Sales Managementunmatched
Sales Strategyunmatched
Strategic Accountsunmatched
Strategic Planningunmatched
Time Managementunmatched
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