Location: Remote within the USA, or onsite in Buffalo, NY / Wilmington, DE (client preference for candidates near these areas). New hires are required to work onsite at the client's office for the first 2–3 weeks (treated as a business trip; travel expenses covered by the company).
Company Overview
Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada.
Project Description
A leading financial services client is seeking an AI Use Case Intake & Value Lead who will own the front door of the bank's AI program — the use-case intake framework, stage gates, prioritization methodology, and value/ROI measurement that determine what the bank builds, in what order, and with what expected return. This is an engineering seat: the role builds the intake and portfolio tooling itself (workflow automation, GenAI-assisted intake screening, usage-data integration for value tracking), technically evaluates proposed use cases against platform capabilities and constraints, and constructs value measurement from real platform telemetry.
Key Responsibilities
Design, implement, and operate the enterprise AI use-case intake framework, including submission, screening, risk-tier alignment, stage gates, and approval workflow integrated with governance and platform onboarding
Define intake requirements and templates (business case, data classification, oversight model, success criteria)
Maintain the AI use-case portfolio and pipeline as a managed system of record
Facilitate intake reviews and prioritization forums with business sponsors, governance, and platform stakeholders
Build and maintain the ROI and value-measurement methodology for AI use cases, including baseline capture, benefit hypotheses, and realized-value tracking
Partner with the observability/FinOps function to connect usage and spend data to business cases
Produce portfolio-level reporting for leadership on value delivered, adoption, cost trends, and prioritization recommendations
Develop benefit-realization checkpoints into the use-case lifecycle
Serve as the primary intake partner for business lines bringing AI use cases forward, coaching sponsors through requirements and gate readiness
Translate between business intent and technical delivery, working with solution architecture and platform engineering
Provide work direction and quality review to business analysts and developers supporting use-case documentation
Drive awareness and adoption of the intake process across business lines through communications and enablement sessions
Continuously improve the intake process based on cycle-time, sponsor feedback, and governance findings
Mandatory Skills
Bachelor's degree and 5+ years' experience in business systems analysis, product/portfolio management, or technology program analysis (or 9 years combined education/relevant work experience in lieu of degree)
Demonstrated experience designing and operating intake, demand-management, or stage-gate processes for technology initiatives, with technical depth to evaluate AI feasibility, platform fit, and consumption economics
Strong financial and value analysis skills — business cases, ROI modeling, cost/benefit tracking, executive reporting
Working technical fluency with AI/GenAI concepts, consumption-based cost models, and enterprise delivery lifecycles (SDLC/Agile)
Strong facilitation, communication, and stakeholder management skills across business and technology audiences
Advanced proficiency with analysis and reporting tools (Excel, Power BI, or equivalent)
Nice-to-Have Skills
Experience with AI/GenAI portfolio management, FinOps concepts, or usage-based cost allocation
Experience in financial services or another highly regulated industry
Familiarity with governance and risk processes (risk tiering, data classification, third-party risk)
Experience with workflow/intake tooling (ServiceNow, Jira, or equivalent)