Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Business Processes, Continuous Improvement, Data Quality, Operational Support, Operations Processes, Performance Metrics, Performance Modeling, Process Analysis, Process Improvement, Process Modeling, Requirements Management, Technical Writing, Testing
Responsibilities include but are not limited to:
- Analyze current-state business processes and identify opportunities for automation and AI-driven enhancement.
- Design, develop, and maintain automation solutions using RPA platforms (e.g., UiPath) and AI services.
- Build and support intelligent workflows that integrate AI Agents, decision logic, and orchestration across enterprise systems.
- Develop and maintain Intelligent Document Processing (IDP) solutions leveraging OCR, document classification, data extraction, and validation techniques.
- Collaborate with business and technology stakeholders to translate requirements into scalable automation and AI solutions.
- Create and maintain technical documentation, solution designs, process maps, and operating procedures.
- Perform testing, monitoring, and optimization of deployed automation and AI solutions to ensure reliability and performance.
- Gather and analyze process and model performance metrics to drive continuous improvement.
- Provide operational support and enhancements for existing automation and AI solutions.