The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.
We are a “people” company.
We are a flat organization.
We believe the best idea win.
We believe in radical truth.
We attract strong-minded people with fierce intellect.
Mission Statement:
CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.
Numbers & Facts
Location
Plano, Texas
Website
www.ngenccs.com
Skills
AWS Lambdaunmatched
Amazon Simple Storage Service (S3)unmatched
Amazon Web Services (AWS)unmatched
Application Programming Interface (API)unmatched
Artificial Intelligence (AI)unmatched
Call Centersunmatched
Certified Coding Specialist (CCS)unmatched
Cloud Architectureunmatched
Cross-Functionalunmatched
Database Designunmatched
Dental Insuranceunmatched
DevOpsunmatched
Dockerunmatched
Health Insuranceunmatched
Leadershipunmatched
MCP - Microsoft Certified Professionalunmatched
Machine Toolunmatched
Microservicesunmatched
Python Programming/Scripting Languageunmatched
Return on Investment (ROI)unmatched
Strategic Planningunmatched
Technical Strategyunmatched
Vision Planunmatched
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