AI Ops and Automation Specialist

Company Description

Employer.com is a growing technology company focused on simplifying how businesses manage their people, finances, and operations. Through our portfolio of companies, including MainStreet and Bench Accounting, we provide comprehensive back-office solutions spanning bookkeeping, accounting, tax services, HR, payroll, and hiring.

Job Description

We're looking for a resourceful, technically savvy AI Operations & Automation Specialist to help us streamline and scale our content and digital operations.

This person will identify opportunities to automate manual processes across social media, websites, newsletters, podcasts, video, and other digital channels. You'll build and manage AI-powered workflows, tools, and agents that improve efficiency, consistency, and output.

Key Responsibilities

• Identify opportunities to automate repetitive tasks and improve existing workflows.

• Build, test, and maintain AI-powered tools, agents, and automation systems.

• Streamline content creation, scheduling, publishing, and distribution across digital channels.

• Collaborate with internal teams to understand operational challenges and implement practical solutions.

• Monitor automation performance, troubleshoot issues, and continuously improve processes.

• Develop scalable systems that increase productivity and reduce manual work.

Qualifications

• Hands-on experience building AI automations, workflows, or AI agents.

• Familiarity with automation platforms such as n8n, Make, Zapier, or similar tools.

• Experience integrating AI tools, APIs, and third-party platforms.

• Strong problem-solving skills and the ability to identify operational inefficiencies.

• Understanding of digital content workflows, social media platforms, and marketing operations.

• Ability to independently manage projects from concept through implementation.

• Organized, proactive, and comfortable working in a fast-paced environment.

What Success Looks Like

• Manual, repetitive processes are replaced with reliable automated workflows.

• Content production and distribution become more efficient and consistent.

• Teams spend less time on administrative tasks and more time on high-value work.

• AI tools and agents deliver measurable improvements in productivity and output.