AI Transformation Solutions Consultant

AI Transformation Solutions Consultant

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corporate_fareGoogleplaceNew York, NY, USA; Kirkland, WA, USA; +3 more; +2 more

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Kirkland, WA, USA; Seattle, WA, USA; Sunnyvale, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 15 years of experience in technical vendor strategy and operations, solutions consulting, software engineering, technical program management, or technical delivery management.

• Experience leveraging generative AI, Large Language Models (LLMs), and agentic automation to transform enterprise business workflows and support operations.

Preferred qualifications:

• Deep subject matter expertise in Google Cloud Platform (GCP), Gemini Enterprise architecture, or enterprise cloud support ecosystems.
• Demonstrated track record of managing large-scale global vendor partnerships (GSIs) and leading multi-disciplinary cross-functional technical or innovation initiatives.
• Exceptional executive presence and communication skills, with the ability to influence without direct authority across a complex matrixed organization.

About the job

As an AI Transformation Solutions Consultant, you will embody a high-agency, founder-mindset to bridge frontier AI capabilities with global vendor operational delivery. You will move beyond legacy vendor oversight to co-create, test, and jointly deploy automated, high-velocity support AI solutions directly alongside strategic Global System Integrator (GSI) delivery partners. Your mission is to drive strategic direction with a deep understanding of technical capabilities, resolve operational blockers, and work through the complexities required to shift vendor service models from traditional labor arbitrage to AI-first intelligence orchestration.

You are expected to own strategic solutions and the data-backed outcomes for one or more scaled services of considerable scope and impact. You will identify process breakdowns, navigate through ambiguity, and implement solutions that fundamentally improve the service's effectiveness across both speed and quality. You will be seen as a leader throughout the organization, providing critical technical judgment and advocacy for AI transformation to senior leaders and cross-functional stakeholders with ultimate accountability on the viability and impact of AI solutions applied to scaled services within Cloud.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $224000 - $311000 (USD) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead the evolution of globally distributed vendor networks and offshore delivery centers into high-velocity, automated support engines.
• Partner with internal Google Cloud Engineering, QA, and Support teams to co-create and embed agentic AI modules, including AI-Assisted Case Review, Autonomous Support Agents, and RAG-grounded diagnostic tools.
• Design and implement next-generation governance and quality frameworks, shifting from "managing to a contract" to consultative, outcome-based performance metrics.
• Act as a strategic leader and technical advisor for vendor strategy, addressing execution gaps and increasing partnership maturity.
• Drive outcomes focus on operational efficiency, tokenization, automation realized through Gemini Enterprise, and measurable business impact.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.