Air Transportation Ground Instructor (Flight Attendant)

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

• Eligible for various types of leave, including:

• Medical Leave

• Non-Medical Family Care Leave

• Maternity and Paternity Leave

• Personal Leave

• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

• Contour offers a competitive salary based on your prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Key Responsibilities

• Complete Contour's Initial New Hire Flight Attendant training and maintain Flight Attendant qualifications by successfully completing yearly recurrent ground training (RGT).

• Instruct, support, coach, analyze and evaluate Flight Attendant training performance throughout company designated training events.

• Assist in maintaining various training curriculum in accordance with regulatory requirements and company policies. (As applicable)

• Conduct training for both classroom, performance drills, and practical exercises as designated.

• Ensure necessary resources are accessible and meet performance standards to accomplish the required training, including classroom space, aircraft, and other training equipment.

• Review and suggest modification to department manuals, processes, and procedures in accordance with regulatory requirements.

• Continued development of rigorous safety and service delivery approaches and standards for a higher level of procedural consistency in the cabin.

• Conduct Initial Operating Experience (IOE) evaluations on new hire Flight Attendants.

• Conduct check-rides on current/qualified Flight Attendants.

• Perform administrative duties relative to the training department such as record keeping, monitoring flight attendant training performance and other duties as assigned.

• Maintain, demonstrate, and support operational safety, reliability, integrity, consistency, and adherence to corporate values and Safety Management System processes.

• Work closely with the Inflight and Flight Operations Leadership to support the defined training and operating strategy for the Inflight Department.

• Represent the Inflight Department when called upon to meet with business partners and/or regulatory agencies. E.g. FAA, TSA, etc.

• Assist the Inflight Leadership team with coordinating compliance and training alignment with operations policies and procedures.

• Provide technical input on Flight Attendant manuals, processes, and procedures when called upon.

• Performs special projects and other duties assigned or required by Leadership.

• Maintain a high degree of confidentiality in all matters.

• Be at least 23 years of age or older.

• Authorized by law to work in the United States and able to travel in and out of the United States.

• Valid state driver license and good driving record required.

• Possess and maintain a valid/current US passport or foreign passport

• Excellent interpersonal skills

• Ability to manage multiple complex projects simultaneously

• Excellent communication skills both written and verbal delivered with tact and professionalism.

• Proficient with computer applications including Microsoft office suite.

• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.

• Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests

• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.

• Possess strong leadership, interpersonal and organizational skills.

• Must have well-developed people skills and ability to work with a variety of personalities.

• Able to coordinate multiple priorities and meet deadlines.

• Able to handle interruptions and a fast-paced environment.

• Able to work with confidential materials and information.

• Maintain strong attention to detail.

• Be a visionary with ability to clearly see the need for change, and then revise processes or procedures and ultimately implement revisions as needed

• Be self-motivated and able to motivate others

• Be able to communicate information and recommendations to non-technical.

• Ability to work independently and as part of a team.

• Able to work a varied schedule including nights, weekends, and holidays.

• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.

Position Requirements

• Willing to accept base assignment in Smyrna/Nashville, TN area

• Two (2) or more years Flight Attendant experience in 14 CFR Part 121 and/or 135 operations preferred.

• Bachelor's degree or at least two (2) years of teaching experience. NOTE: Teaching experience in lieu of degree is acceptable

• Experience teaching adult learners is preferred

• Must possess comprehensive understanding of the Flight Attendant role, responsibilities, and daily duties.

• Prior supervisory experience, preferred.

• Must be proficient in accessing, comprehending, and applying FAA regulations and guidance materials as required. E.g. 8900.1, SAFO, Cabin Safety Index, etc.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.