Airport Director I- Continuity and Resilience

Salary range: $107,271- $160,000

Posting expires: August 14, 2026

General Description and Classification Standards

Under the direction of the Assistant General Manager of Emergency Management, the Airport Director of Continuity and Resilience direct, manages, supervises, and coordinates the programs and operations of the airport emergency management program. The Airport Director of Continuity and Resilience have broad responsibility for the overall emergency management program to include leading major programs and projects, staffing, budgeting and support operations of the municipal airport, and the creation and attainment of departmental goals and performance objectives. This is a high level of strategic and operations management position.

The position manages a primary function of the department and recommends operating policy and procedure subject to department executive approval. This level would be expected to manage a varied array of professionals and managers. This is NOT a routine promotional level and the specific justification for classification at this level must be documented.

Supervision Received

This position works independently and attends regular meetings with senior management. Routinely collaborates with managers and other directors to accomplish common goals. Direction received is very general and focuses more on long-term and short-term operating objectives

Knowledge Skills and Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Thorough knowledge of the Airport and Aviation operations, principles, and practices relating to risk management, security, safety, and fire protection;
• Comprehensive knowledge of regulatory management;
• Through knowledge of emergency management practices and processes;
• Thorough knowledge of the methods and practices employed in directing and supervising service personnel and operations.
• Skilled in solving complex problems; excellent verbal and written communication skills;
• Skilled in operating and maintaining a variety of aircraft and airport equipment;
• Skilled in preparing clear and concise administrative and financial reports;
• Skilled in researching, analyzing, and evaluating new service delivery methods, procedures and techniques.
• Ability to lead a competent, professional team with a management style that encourages and solicits staff participation;
• Ability to operate aircraft radio equipment and communicate clearly and concisely in a pressure-filled, challenging environment;
• Ability to plan, develop, and conduct training programs;
• Ability to communicate effectively, both orally and in writing;
• Ability to establish and maintain effective working relationships with County officials, supervisors, employees, and the general public;
• Ability to conduct detailed analytical evaluations and studies as they relate to federal regulations;
• Ability to prepare reports and recommendations;
• Ability to write, review, and administer contracts for Airport construction, repairs, and services.

Minimum Qualifications

Education and Experience

• Bachelors degree in Airport Management, Business Administration or closely related field.
• Five (5) to seven (7) years of management experience airport operations, emergency management or closely related position.

Licensures and Certifications

• IAEM Certified Emergency Manager (CEM) preferred
• PMP Certification preferred
• BCBP Certification preferred

Preferred Requirements

• Masters degree in Emergency and Disaster Management, Airport Management, Business Administration or closely related field.
• Seven plus years'' of Airport/Aviation Operations or emergency management experience or related position at a domestic/large hub airport; Business Continuity experience; Knowledge of NFPA regulations

Lifting Requirements

Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

Essential Duties and Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Manages the Airport's Business Continuity Program to include development, updates, and implementations of the plan. Coordinates with internal and external stakeholders for training and compliance with the plan.
• Coordinates the development, implementation, training and updates to business unit Continuity of Operations Plans.
• Oversees the management of the Airports Fire Safety Program, Fire Training Center, and Radio Communication program.
• Coordinates the management of risk mitigation as identified by the airport's insurance carrier or other authorized entity.
• Oversees the radio communication program to ensure the emergency communication systems remain operational.
• Establishes departmental goals and evaluates the effectiveness of work processes, systems, and procedures. Works with community representatives, City management, and staff to establish departmental goals, objectives and service needs; initiates meetings and focus groups to identify work plans and priorities, and potential solutions to issues.
• Ensures efficient operations of all units in the Emergency Management bureau to meet performance metrics and quality services.
• Directs and participates in the development and administration of the departmental budget; prepares reports and recommendations concerning budgetary and staff requirements of proposed policies and projects, including operating expenditures, capital outlays, construction programs; and conformance with planned costs.
• Provides exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment.
• Proactively ensures the airport is in compliance with the U.S. Federal regulations; interprets applicable laws, regulations, and policies to ensure compliance.
• Identifies and spearheads the development of technologies, procedures and regulations to improve safety, efficiency, and customer service and safety.
• Reviews, analyzes, and make recommendations concerning airport incidents and reporting processes.
• Promotes Safety through Airport Emergency Planning, Airport Safety, Customer Service, and Construction plans reviews.
• Performs other duties as assigned

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Decision Making

Decisions are made in response to various requests from airport tenants (airlines, concession vendors, FAA, etc.,) that may have an impact on airport operations. Construction and maintenance projects are also reviewed and decisions must be made to ensure safety, efficiency, and customer service is not adversely impacted.

Establishes organization strategy and policy within required legislative or executive limitations

Leadership Provided

Collaborates with other entities to provide direction in shaping policies used throughout the U.S. and other countries. Provides guidance and mentoring to a varied group of Managers and Supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity. Guidance should typically be general in nature and focus on objectives, end results, and policies.

Essential Duties and Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Manages the Airport's Business Continuity Program to include development, updates, and implementations of the plan. Coordinates with internal and external stakeholders for training and compliance with the plan.
• Coordinates the development, implementation, training and updates to business unit Continuity of Operations Plans.
• Oversees the management of the Airports Fire Safety Program, Fire Training Center, and Radio Communication program.
• Coordinates the management of risk mitigation as identified by the airport's insurance carrier or other authorized entity.
• Oversees the radio communication program to ensure the emergency communication systems remain operational.
• Establishes departmental goals and evaluates the effectiveness of work processes, systems, and procedures. Works with community representatives, City management, and staff to establish departmental goals, objectives and service needs; initiates meetings and focus groups to identify work plans and priorities, and potential solutions to issues.
• Ensures efficient operations of all units in the Emergency Management bureau to meet performance metrics and quality services.
• Directs and participates in the development and administration of the departmental budget; prepares reports and recommendations concerning budgetary and staff requirements of proposed policies and projects, including operating expenditures, capital outlays, construction programs; and conformance with planned costs.
• Provides exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment.
• Proactively ensures the airport is in compliance with the U.S. Federal regulations; interprets applicable laws, regulations, and policies to ensure compliance.
• Identifies and spearheads the development of technologies, procedures and regulations to improve safety, efficiency, and customer service and safety.
• Reviews, analyzes, and make recommendations concerning airport incidents and reporting processes.
• Promotes Safety through Airport Emergency Planning, Airport Safety, Customer Service, and Construction plans reviews.
• Performs other duties as assigned

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Decision Making

Decisions are made in response to various requests from airport tenants (airlines, concession vendors, FAA, etc.,) that may have an impact on airport operations. Construction and maintenance projects are also reviewed and decisions must be made to ensure safety, efficiency, and customer service is not adversely impacted.

Establishes organization strategy and policy within required legislative or executive limitations

Leadership Provided

Collaborates with other entities to provide direction in shaping policies used throughout the U.S. and other countries. Provides guidance and mentoring to a varied group of Managers and Supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity. Guidance should typically be general in nature and focus on objectives, end results, and policies.