Airport Lounge Cook

Airport Lounge Cook

The cook will prepare food according to recipes and food/health safety regulations for customer consumption in The Club lounge located inside the San Francisco International Airport. They will split their time between preparing and cooking food in the back-of-house kitchen and cooking and presenting food to guests on the front finishing line and action station.

Cook basic skills include:

• Food handling – follows all food safety policies and procedures.
• Hospitality focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm-spirited.
• Guest experience – maintains a friendly, cheerful, and courteous demeanor, ensuring the highest level of guest experience in an elevated environment while accurately answering inquiries from guests.
• Active listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading comprehension – understanding written sentences and paragraphs in work-related documents.
• Speaking – talking to others to convey information effectively.
• Writing – communicating effectively in writing as appropriate for the audience's needs.
• Conflict resolution – de-escalating situations in a professional and courteous manner.
• Problem solving – developing solutions to remove obstacles to problems that may arise.

Cook primary job duties include:

• Setting up and breaking down workstations.
• Maintaining a clean and sanitary workstation.
• Cooking and preparing food according to production guidelines and recipes.
• Performing work on the front line, cooking for guests in the action station.
• Knowledge of food products, identification, and acceptable levels of food quality.
• Ensuring food is stored at the appropriate temperature for the appropriate length of time and following all food safety standards.
• Completing daily temperature logs.
• Knowing methods of food preparation, cooking times, and portion sizes to ensure food is prepared in the prescribed manner.
• Evaluating food quality and preparedness by tasting.
• Cutting, trimming, boning, and carving meats and poultry for cooking.
• Responsible for using correct portions when cutting, preparing, and serving items.
• Cleaning and sanitizing work areas, equipment, and utensils.
• Safely operating all kitchen equipment.
• Daily use of appropriate PPE for the task assigned.
• Reporting all injuries immediately to your manager/supervisor.
• Understanding the proper use and storage of chemicals used in the location. Being familiar with the chemical MSDS book and its contents.
• Assisting with stocking the buffet and cleaning as necessary.
• Assisting with the receiving of deliveries, unloading to designated areas following the FIFO method.
• Assisting with inventory counts.
• Assisting with the removal of trash throughout the lounge, taking it to designated disposal areas.
• Other duties as assigned.

Cook minimum acceptable qualifications include:

• Minimum one year of experience in the food service industry as a cook.
• Knowledge of and ability to follow all food handling safety and hygiene requirements.
• Must pass and obtain all required certifications/licenses, including but not limited to ServSafe Food Handler certification.
• Demonstrates the ability to interact with guests and coworkers in a friendly and enthusiastic manner.
• Ability to effectively and pleasantly present information in one-on-one and group settings to guests and other team members of the company.
• Ability to maintain composure under pressure and awareness of surroundings and cultural differences.
• Ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment.
• Physical ability and stamina to stand for long hours.
• Availability to work various shifts, including weekends and holidays.
• Multi-tasking abilities.
• Good oral communication skills.
• Ability to handle the stress of a fast-paced work shift up to ten (10) hours.
• Ability to lift and/or move up to 40 pounds.
• Ability to walk, bend, twist, and stand to perform normal job functions.
• Report on work on a regular and timely basis.
• Must be able to pass and obtain a security background check and clearance to work in an airport environment.

Benefits include:

• Medical insurance (health, dental, vision)
• Disability insurance
• Vacation and PTO
• 401K plan with generous company matching
• Employee assistance program (EAP)
• Employee corporate discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

About the company:

Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain's Fast 50 Award in 2026 for being one (ranked 30th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 90% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.