Job Description
SUMMARY:
The Airport Operations Supervisor oversees daily airside and landside operations to support safe, secure, and efficient airport activity. This position supervises and develops operations staff, coordinates inspections and operational response, ensures compliance with applicable regulations and airport procedures, and works with tenants, airlines, public safety agencies, and other stakeholders to address issues and maintain continuity of operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform duties of the Airside & Landside Operations Specialist as needed.
- Supervise Landside Operations Specialist and Airside Operations Specialist.
- Supervise the Airport Operations Communication Center.
- Assign work schedules, approve leave requests, complete employee annual reviews, coach employees, and monitors staffing levels during shifts.
- Provides coaching, mentoring, and performance feedback to airside operations staff.
- Supervise inspections of runways, taxiways, aprons, lighting, signs, markings, and other airfield facilities; ensure discrepancies are documented, communicated, and followed through to resolution.
- Support training and verify that personnel can perform assigned duties and use required equipment and procedures.
- Supervise the monitoring of the terminal, curbside, roadway, parking, and public areas for safety, service, maintenance, and operational issues.
- Coordinate airfield access, construction activity, aircraft movement area escorts, and operational impacts with appropriate airport personnel and partners.
- Monitor weather and airfield conditions; coordinate winter operations, including snow removal priorities, staffing, condition reporting, and reopening activities.
- Coordinate operational notices and communications concerning airfield closures, restrictions, and changing conditions.
- Coordinate responses to facility disruptions, passenger congestion, traffic concerns, accessibility issues, and irregular operations.
- Document deficiencies, initiate work requests, and track urgent issues through resolution or shift turnover.
- Apply airport policies, emergency plans, security procedures, and applicable regulatory requirements in daily operations.
- Ensures compliance with airport safety policies and operational procedures during assigned shifts.
- Maintains operational records and inspection documentation for annual Part 139 inspection.
- Coordinates daily airfield impacts from maintenance activities with Airfield Maintenance leadership.
- Carry out policy set forth by the Airport Operations Manager.
- Lead the Airport Operations internship program.
- Performs complementary customer service functions consistent with airport customer service standards.
- All other duties as required or assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience:
- Bachelor’s degree in Airport Management/Operations related field or (3) years of airport operations experience at an FAA Part 139 airport or demonstrable experience of being responsible for airfield and airport operations.
- AAAE C.M. or ACE Operations designation or the ability to require in (1) year of employment.
- Three (3) years of experience with snow and ice control/removal at a Part 139 airport.
Required Licenses, Certificates, Conditions:
Cognitive Tasks:
- Ability to comprehend, retain, and follow oral and written instructions in English.
- Must exercise good judgment, work independently, make decisions, organize and maintain detailed information.
- Must effectively set priorities manage competing demands.
- Ability to solve practical problems and deal with a variety of concrete variables in situations without precedent.
- Strong communication, critical-thinking, and leadership skills.
Physical Demands and Requirements:
- While performing the duties of this job, the employee is frequently required to stand, walk, sit, and use hands to finger, handle, and feel; reach with hands and arms; climb and balance; stoop, kneel, crouch, and crawl, talk and hear, taste and smell.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus, and must be able to distinguish full visual color spectrum.
- Must be able to operate wildlife control/harassment devises.
- Must also be able to operate airport radios.
Work Environment:
- While performing essential functions of this job, the employee is frequently exposed to extreme outside weather conditions, fumes, and airborne particles.
- The employee will work in high stress situations that might be life threatening.
- The noise level in the work environment is occasionally very loud.
- Must be able to work as a team as well as individually.
- Employee may be required to work regular extended continuous work schedules as set by SARAA.
Language and Communications Skills:
- Must be able to read, write, and communicate effectively in the English language.
- Must be able to read, analyze, and interpret general business periodicals, professional journals, charts and graphs, blueprints, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals is required.
- Must be able to effectively present information and respond to questions from groups of managers, shift personnel, clients, customers, and the public.
- Regularly communicates with supervisors, co-workers, all other departments including police, fire and maintenance as well as the Air Traffic Control tower, FAA, contractors, and customers.
Mathematical Skills:
- Above average knowledge of basic math concepts.
- Must be able to calculate averages and mathematical conversions (ex: lbs. to gallons, ratios, basic geometry).
Computer Skills:
- Computer literacy required in Windows based operating systems, Microsoft Word, Excel, Access and Outlook.
- Also used: Airport badging software, training computers, printers.
Company Description
The Susquehanna Area Regional Airport Authority (SARAA) is the governing authority of the Harrisburg International Airport (HIA), Capital City Airport, Franklin County Regional Airport, and Gettysburg Regional Airport in south-central Pennsylvania. HIA is a small hub commercial airport that serves approximately 1.4 million passengers annually and also three general aviation airports.
Our Mission is provide safe, convenient, and affordable airports connecting Central Pennsylvania to the world
We're always looking for great people to join our team at SARAA. To help make sure our employees are always prepared for our ever-changing business environment, we continually invest in their training.
Benefits
- Health insurance - 100% employer paid for employee only coverage. Employee contributes for dependent coverage.
- Dental insurance - 100% employer paid for employee only coverage. Employee contributes for dependent coverage.
- Vision insurance - 100% employer paid for employee only coverage. Employee contributes for dependent coverage.
- Short-term Disability - Employer paid.
- Long-term Disability - Employer paid.
- Life Insurance - Employer paid.
- Retirement Plan
- Vacation
- Holidays