Benefits:- 401(k)
- Dental insurance
- Health insurance
- Paid time off
About the Role:Crescent Alarms is looking for a skilled Alarm Technician to join our growing team in Portsmouth, RI! In this hands-on role, you'll play a key part in keeping homes and businesses safe by installing, maintaining, and troubleshooting alarm and security systems. If you're technically minded and take pride in quality work, we want to hear from you.
Responsibilities:- Install, program, and configure residential and commercial alarm and security systems
- Perform routine inspections, preventive maintenance, and system testing
- Diagnose and troubleshoot system malfunctions, wiring issues, and equipment failures
- Repair or replace faulty components including sensors, control panels, and keypads
- Educate customers on proper system operation and usage
- Maintain accurate service records, work orders, and equipment documentation
- Coordinate with monitoring centers and respond to service calls in a timely manner
Requirements:- Prior experience in alarm systems, low-voltage wiring, or electronic security installation
- Familiarity with intrusion, fire alarm, and/or access control systems
- Ability to read and interpret wiring diagrams and technical schematics
- Valid driver's license with a clean driving record
- Rhode Island low-voltage or alarm technician license (or ability to obtain)
- Strong troubleshooting skills and attention to detail
- Excellent customer service and communication skills
- Ability to work independently, manage time effectively, and handle a varied schedule
About Us:Crescent Alarms has been a trusted name in security solutions serving the Portsmouth, RI area and surrounding communities. Our customers rely on us for dependable, professional service that gives them true peace of mind. We foster a supportive team environment where technicians are valued, trained, and set up for long-term success.
This is a remote position.