Alert Alarm Fire Technician (Hilo)

About UsAlert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial customers.

Status Full-Time, Non-Exempt

Inspection Technician / Fire Technician

Starting at $30+/hour – DOE, Experience & Certifications

Build Your Career. Protect What Matters.

Are you a skilled Fire Technician who takes pride in quality workmanship, troubleshooting, and protecting people and property? Alert Alarm Hawaii is looking for an Inspection Technician / Fire Technician to join our team.

This is an opportunity for a hands-on Fire Technician to work with critical fire alarm and life-safety systems, develop technical expertise, earn industry certifications, and grow with a company that values its technicians.

Key Responsibilities

• Inspect, test, install, service, troubleshoot, and maintain fire alarm and related life-safety systems.
• Read and interpret drawings, wiring diagrams, riser diagrams, and technical documentation.
• Diagnose system troubles, false alarms, communication failures, and defective devices.
• Perform repairs, functional testing, and system verification in accordance with applicable NFPA standards, adopted codes, manufacturer requirements, and company procedures.
• Identify and document deficiencies, recommend corrective actions, and communicate findings to customers.
• Complete accurate inspection reports, service tickets, time entries, and required documentation.
• Maintain a safe, professional work environment and company-provided equipment.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and good driving record.
• Experience in fire alarm, electrical, fire protection, security, or low-voltage systems preferred.
• Knowledge of basic electricity, troubleshooting, testing equipment, and technical drawings.
• Strong problem-solving, customer-service, and communication skills.
• NICET II or higher and applicable manufacturer or industry certifications required.
• Willingness to pursue additional training and certifications.

Experienced Fire Technicians who can troubleshoot independently are encouraged to apply. We also welcome motivated technicians ready to expand their fire and life-safety expertise.

Compensation & Benefits

Starting at $30+/hour, based on experience, qualifications, and certifications.

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• 401(k) savings plan and paid time off
• Company vehicle and cell phone
• Technical training, certification support, and advancement opportunities
• Pet insurance

Work Environment

This is a field-based position requiring travel throughout the assigned territory. Duties may include working at heights, climbing ladders, accessing mechanical and electrical rooms, and occasional overtime, on-call, weekend, or inter-island work.

Join Our Team

At Alert Alarm Hawaii, our technicians make a difference every day. If you are a dependable Fire Technician who values safety, technical excellence, and professional growth, we want to hear from you.

Bring your skills. Build your future. Protect what matters.

Apply today to join Alert Alarm Hawaii, a Zeus Fire & Security company.

People First | Integrity | Grit | Better Together

EEOC StatementAlert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.