AM- Housekeeping

Company Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist.

Job Description

We are seeking an experienced and detail-oriented Assistant Manager for Housekeeping to join our team in Mysuru, India. In this role, you will oversee daily housekeeping operations, lead and mentor a team of housekeeping staff, and ensure that all facilities maintain the highest standards of cleanliness and organization. You will be instrumental in delivering exceptional service while maintaining operational efficiency and compliance with health and safety regulations.

• Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity across all shifts
• Conduct regular quality inspections and audits to verify that cleaning standards and protocols are consistently met
• Train, mentor, and develop housekeeping team members on proper cleaning techniques, safety procedures, and customer service excellence
• Manage inventory levels of cleaning supplies and equipment, ensuring adequate stock while controlling costs
• Address and resolve guest or client concerns related to housekeeping services in a professional and timely manner
• Maintain accurate records, reports, and documentation related to staff performance, inventory, and maintenance issues
• Ensure compliance with health, safety, and sanitation regulations and company policies
• Collaborate with other departments to coordinate special cleaning projects and facility maintenance needs
• Identify opportunities for process improvements and implement solutions to enhance operational efficiency
• Conduct performance reviews and provide constructive feedback to team members

Qualifications

• Minimum 3-5 years of experience in housekeeping operations or facility management, with at least 2 years in a supervisory or management capacity
• Strong knowledge of cleaning standards, protocols, and best practices in hospitality or facility management
• Proven ability to lead, motivate, and manage a diverse team effectively
• Excellent organizational and time management skills with the ability to prioritize multiple tasks
• Proficiency in inventory management and basic budget tracking
• Strong communication and interpersonal skills with the ability to interact professionally with staff and clients
• Solid understanding of health, safety, and sanitation compliance requirements
• Problem-solving abilities and attention to detail
• Familiarity with housekeeping management software or scheduling systems (preferred)
• Experience in staff training and performance management (preferred)
• Customer service orientation and commitment to excellence

Additional Information