Ambassador Operations Supervisor

Supervisor: This position reports to the Ambassador Operations Manager 

Hours: Full-time. The standard work week for this position is Wednesday - Sunday 

NoMa BID Overview: 

The NoMa Business Improvement District (NoMa BID) is a 501(c)(6) nonprofit organization whose mission is to create a clean, safe, and welcoming environment for residents, workers, and visitors, while driving the development and growth in NoMa. The NoMa BID has been the driving force behind transforming the area from an industrial zone into one of DC's fastest-growing neighborhoods, ensuring that NoMa continues to thrive as a destination for both residents and businesses. The NoMa Parks Foundation, an affiliate of the NoMa BID, furthers this growth by establishing welcoming, sustainable, and beautiful spaces where people can play, refresh, and connect. 

Position Overview: 

The Ambassador Operations Supervisor supports the Operations Manager in overseeing the day-to-day activities of the Ambassador staff, ensuring that public spaces are clean, well-maintained, and meet the BID's high standards. This role involves directly supervising the Ambassador staff during shifts, conducting regular quality control, assisting in event operations, and addressing any operational challenges and special projects that arise. The Supervisor is responsible for ensuring that all tasks are completed on time and to the highest standard.  

This is an “all weather” program and the Supervisor should expect to spend most shifts outdoors, no matter the weather conditions. This is a full-time, non-exempt hourly position that reports directly to the Manager of Ambassador Operations.  


Key Responsibilities: 

 
Employment Conditions: 

Temporary Position – Expected to end within 90-days of hiring. It is possible that this temporary position could be converted to a full time position, based on staffing needs.  

Completion of in-house and OSHA safety training. 

“At will” employment status. 



Equal Opportunity Disclaimer  
 
NoMa BID is committed to and believes in equality of employment opportunity based on the ability of the individual to make a contribution to NoMa BID. We recognize the essential rights of employees and applicants to be treated as individuals. NoMa BID is an Equal Opportunity Employer and it is the policy of NoMa BID to employ individuals without regard to actual or perceived gender, race, age, religion, color, sex (including pregnancy, childbirth and related medical conditions), national origin, sexual orientation, gender identity or expression, familial status, family responsibilities, marital status, physical or mental disability, matriculation, veteran or military status, personal appearance, genetic information, political affiliation, credit information, or any other protected classes included under applicable federal, state or local fair employment and human rights laws.