Ambulatory Access Center Representative, Referral Scheduling, Full Time, First Shift

JobID: 25170

Category: Nursing - Non Clinical

JobSchedule:

Posted Date: 2026-10-29T19:08:49+00:00

JobShift:

For RN positions are you willing to accept New RN graduates?: No

UC Health is hiring Ambulatory Access Center Representatives for Ambulatory Referral Scheduling

The Outbound Referral Scheduler provides scheduling support for UC Health ambulatory patients who have been referred for care. The Outbound Referral Scheduler proactively contacts patients to coordinate and schedule appointments for identified UC Health ambulatory departments, while providing a positive and professional patient experience.

The Outbound Referral Scheduler reviews assigned referrals, completes outbound patient outreach, identifies appropriate appointment options based on established scheduling guidelines, and accurately documents outreach attempts and scheduling outcomes. The Outbound Referral Scheduler supports timely access to care by helping move referrals through the scheduling process and identifying barriers that may require additional review or escalation.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.