Job Description
We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at North County Mall, Escondido!
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!
The Amusement Manager will be responsible for the profit of the arcades and cranes through effective management and control of staff and equipment. They are also responsible for excellent customer service, problem-solving and implementing all company policies and procedures.
Please note you must have a High School Diploma or GED to apply.
Open availability, especially nights and weekends, is required.
All of management will handle and serve alcohol - as such, you must be at least 21 years or older.
Benefits: Paid Time Off (PTO), Medical, Dental, Vision, Life and 401(K) with company matching
Essential Duties:
Customer Service:
- Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
- Explains game operation or rules to customers, and responds to customer complaints of machine malfunction.
- Assist customers and perform minor repairs on various machines without the assistance of mechanic on duty.
Team Management:
- Supervise department employees to ensure they are in compliance with established operating practices and policies.
- Plan and prepare work schedules and assignments of employees to specific duties.
- Complete reviews, absence reports, and supervises staff with time and attendance.
- Selects, coaches, and develops effective staff for the Amusement Department.
Sales:
- Achieve targeted sales goals.
- Ensure the store and redemption area present an enticing image by changing store displays for better traffic flow.
- Ability to understand and track departmental sales on an ongoing basis.
Auditing/Compliance:
- Conducts alcohol and age restriction control in accordance with company policies.
- Enforce compliance with all local, state, federal regulations and company policy for safety and loss prevention.
Operations/Facility Management:
- Monitor store inventory levels on a daily basis to ensure adequate availability of products.
- Handles receiving shipping, invoicing, cash handling and management of cash.
Qualifications:
- 3 to 5 years of retail management experience, preferably in the arcade / entertainment industries.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected.
Physical Demands:
- Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- Required to stand and walk for extensive periods of time without breaks during busy times.
- Lifting and/or moving up to 100lbs with assistance is required.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. They are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Numbers & Facts
| Location | Escondido, California |
| Industry | Entertainment Venues and Theaters |
| Salary | $26–$28.25 |
| Company Size | 20 to 49 employees |
| Website | http://www.round1usa.com/ |
About Company
Round1 is an multi entertainment activity complex company holding 5 stores in California, 1in Washington, 1 in Texas, 1 in Massachusetts and 1 in Illinois. (as of April, 2016).
Our typical store is around 50,000 square foot age as anchor tenants in shopping malls. In it, we offer bowling, arcade games, billiards, darts, ping pong, food and drinks, a variation that is not matched by other competitors in the industry.
Round1 originated back in 1980 and with the support from the fans and customers have successfully grown into a 113 store accounting for $890 million in sales. The stores combined bring in over 25 million customers annually. We cater to wide range of customers from family, groups of kids and adults providing an extraordinary fun and unforgettable experience. First oversea expansion was targeted to the United States as the company opened up the 1st store abroad in City of Industry, California back in August of 2010. From there the company has continued to add and now has 9 and counting. 2016 has at least 3 stores scheduled to open in Grapevine TX, Concord CA and Exton PA.
We are currently recruiting staff members and managers to join the company and help with the growth and the development. They will specifically be roles in opening up new locations and operating them. Employment of staff and managers operating existing stores are available as well. All employees with significant performances and outputs will be considered for internal advancement to GM. Beyond GM is a District Manager role. Depending on the skills and the expertise, advancing to a specific HQ position is possible as well.
Our motto is to have individuals develop and grow as the company grows and expands.
We are waiting for your application from all of you who would like to join our quest to become the number 1 entertainment center in the country.
Skills
- Billingunmatched
- Cash Managementunmatched
- Coachingunmatched
- Corporate Policiesunmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Entertainment and Mediaunmatched
- Equipment Maintenance/Repairunmatched
- Facebookunmatched
- Facilities Managementunmatched
- Federal Laws and Regulationsunmatched
- High School Diplomaunmatched
- Inventory Levelsunmatched
- Lift/Move 100 Poundsunmatched
- Loss Preventionunmatched
- Meet Sales Quotaunmatched
- Operations Managementunmatched
- People Managementunmatched
- Physical Demandsunmatched
- Policy Implementationunmatched
- Problem Solving Skillsunmatched
- Retail Managementunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Shipping/Receivingunmatched
- State Laws and Regulationsunmatched
- Team Lead/Managerunmatched
- Twitterunmatched
- Video Gamesunmatched
- Vision Planunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder