Analyst 2, Demand & Supply Chain Planning

Job Description:
The Supply Chain Analyst Transportation Operations supports the execution and monitoring of domestic and international transportation activities across Client's medical device supply chain. This role assists with freight tracking, freight account management, SAP support, and cross-functional coordination to ensure timely, compliant, and cost-effective product delivery. Additionally, this position facilitates and coordinates international shipping and receiving logistics for employees.

This role is designed for individuals looking to build a career in transportation and supply chain within a highly regulated medical device environment.
Key Responsibilities:
Operational Support:

• Monitor daily shipment activity and track freight to ensure on-time delivery to distribution centers, customers, and manufacturing sites.
• Maintain ocean freight tracking dashboards from manufacturing sites to distribution center
• Escalate and support resolution of transportation delays, service failures, and carrier issues.
• Assist in expediting critical or backordered shipments.
• Support carrier communication and documentation requirements.
• Support shipping/receiving activities out of headquarters
• Freight Account & Invoice Support
• Assist with freight account setup and maintenance.
• Review freight invoices for accuracy and support discrepancy resolution.
• Support claims processing and follow-up with carriers.

SAP Support:

• Support load creation, shipment tendering, and status updates within SAP.
• Maintain accurate shipment data and master data inputs.
• Assist with troubleshooting system issues and escalate as needed.
• Support reporting and data validation activities.

Cross-Functional Collaboration:

• Work closely with Planning and Customer Service to align shipments with production schedules.
• Support Planning and Customer Service with shipment status updates and delivery confirmations.
• Coordinate with Stakeholders and Operations for special shipping requirements and obtaining spot quotes.
• Supporting Domestic/International employee shipments.

Compliance & Process Support:

• Follow the client's quality standards and regulatory requirements related to transportation.
• Maintain documentation in accordance with SOPs.
• Participate in continuous improvement initiatives to enhance service levels and reduce costs.

Qualifications:
Education & Experience:

• Bachelor's degree in Supply Chain, Logistics, Business, or related field
• 3 5 years of experience in supply chain, logistics, or operations preferred.

Technical Skills:

• Intermediate in Microsoft Excel (intermediate formulas, pivot tables preferred).
• Familiarity with SAP or other ERP systems.
• Strong attention to detail and data accuracy.

Skills & Competencies:

• Strong organizational skills and ability to manage multiple tasks.
• Effective written and verbal communication skills.
• Problem-solving mindset and willingness to learn.
• Ability to work collaboratively in a cross-functional environment.
• Patient/Customer-focused and service-oriented approach.