Job Description
The Epic Cadence and Prelude Analyst III is a senior subject matter expert in the design, configuration, testing and implementation of complex, cross-functional projects spanning the entire patient access experience. This role defines configuration standards, validation strategies, and integration frameworks that align patient access, operational, and financial workflows into a unified, high-performing platform. The Analyst III collaborates with enterprise architecture, clinical operations, and revenue management teams to optimize the front-end revenue cycle, ensuring solutions deliver registration accuracy, compliant billing, and seamless data exchange. This position provides input on technical and governance, change management, and innovation in patient access workflows.
Responsibilities:
Qualifications:
Required:
7+ years of experience in Epic Prelude and Cadence application including one full implementation
Proven expertise in the integration and data flow between Prelude, Cadence, and other patient access applications e.g. MyChart
Demonstrated experience leading large-scale projects impacting patient access
Strong ability to influence stakeholders and facilitate design sessions with operational leaders
up to 25% travel
College degree in computer science, information science or equivalent work experience
Cadence Certification, Prelude Certification, RTE
Maintenance: Active maintenance of certifications via Epic's New Version Training (NVT) is required to retain system build credentials.
Preferred:
Proven project management experience in large scale transformations
Experience in one Epic Implementation full cycle
Epic certification(s) in at least one other relevant application
Project management or process improvement certification (PMP, Lean Six Sigma (Green Belt), Agile, etc.)
Additional Competencies:
Strong analytical, communication, and troubleshooting skills
Ability to understand business requirements and their impact on technical solutions
Ability to work in a complex environment to manage multiple concurrent communication needs
Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable
Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors, subject matter experts, interface engine developers, and end user
Adaptability/flexibility-Demonstrating flexibility with respect to changing end user business needs
Critical thinking- The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
Dependability- The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient and timely manner
Initiative- The ability and willingness to recognize assignments or tasks that need to be completed to seek out additional assignments or tasks and to help others
Interpersonal Skills- The ability to communicate information clearly and concisely with project leadership and subject matter experts
Learning- The ability and willingness to learn new software and systems
Listening- Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making the point, and repeating information to ensure accuracy
Problem Solving
Seeking, logically examining, and interpreting information from different sources to determine a problem cause and developing a course of action to resolve the problem and to prevent its recurrence
Resilience
The ability to preserve in difficult situations, overcome obstacles and reach high levels of performance when faced with stressful work situations and time pressures
Develop Talent- The ability to develop analysts' individual skills and align overall team abilities to support business goals.
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Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
| Location | Schaumburg, IL (Remote) |
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