Analyst, Gift Card Sales

Req186361

Contractors' Warehouse -

Analyst, Gift Card Sales

9090

Apply

Location - Atlanta, GA

Job ID - Req186361

Category - Finance/Accounting

Apply By - 07/15/2026

Team - Temco Logistics

Location - Atlanta, GA

Job ID - Req186361

Category - Finance/Accounting

• OVERVIEW

• JOB DESCRIPTION

• BENEFITS

• OVERVIEW

Location - Atlanta, GA

Job ID - Req186361

Category - Finance/Accounting

Apply By - 07/15/2026

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

Company Overview

What's the best place we've ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world's largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing - helping our customers build and improve their homes, businesses, and ultimately their lives.

• JOB DESCRIPTION

Position Purpose:

The Analyst, Gift Card Sales supports the execution, growth, and operational excellence of The Home Depot gift card portfolio across Stores, HD.com, third-party distribution, strategic partnerships, and B2B/enterprise sales channels. This role helps manage day-to-day program activities, sales reporting, partner coordination, customer and issue resolution, and process improvement efforts that enable profitable growth and a consistent customer experience. The Analyst partners closely with the Manager, Gift Card Sales, internal cross-functional teams, external vendors, and sales partners to turn data, process discipline, and customer insights into actionable recommendations.

Key Responsibilities:

• 60% - Execution - Manage day-to-day operations: card production, card numbering and distribution, planogram maintenance, sales reporting, rebate management, PO tracking and payment, and special projects. Includes data gathering and root cause analysis.

• 30% - Resolution Management - Manages the resolution process for issues that may require escalation and partners with Gift Card vendors and internal THD team to resolve. Have authority to resolve high profile/executive cases (cases that make it to the executive level).

• 10% - Support - Analyze data and review process and make recommendations to Sr. Management. Review and modify/approve project plans and make decisions as needed. Recommends process changes to expedite goal attainment. Works closely with cross-functional teams to negotiate resolution.

Direct Manager/Direct Reports:

• This Position typically reports to Manager, Gift Cards.

• This role has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Experience with sales reporting, KPI tracking, pipeline support, forecasting inputs, dashboards, or profitability analysis. SQL and Tableau skills are a plus.
• Excellent written and verbal communication skills, with the ability to prepare concise updates for management and cross-functional stakeholders.
• Strong attention to detail, quantitative/financial acumen, sound judgment, critical thinking, and ability to independently manage multiple priorities.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• Bachelor's degree or equivalent experience in a field of study related to sales, business, finance, marketing, operations, or analytics.

Minimum Years of Work Experience:

• 1 year of relevant business, sales support, operations, analytics, customer service, retail, or partner management experience preferred.

Preferred Years of Work Experience:

• 3

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented

• Collaborates

• Communicates Effectively

• Customer Focus

• Drives Results

Apply By:

07/15/2026

• BENEFITS

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

See More Benefits

• OVERVIEW

• JOB DESCRIPTION

• BENEFITS

• OVERVIEW

Team - Temco Logistics

Location - Atlanta, GA

Job ID - Req186361

Category - Finance/Accounting

Company Overview

At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers' homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.

• JOB DESCRIPTION

Position Purpose:

The Analyst, Gift Card Sales supports the execution, growth, and operational excellence of The Home Depot gift card portfolio across Stores, HD.com, third-party distribution, strategic partnerships, and B2B/enterprise sales channels. This role helps manage day-to-day program activities, sales reporting, partner coordination, customer and issue resolution, and process improvement efforts that enable profitable growth and a consistent customer experience. The Analyst partners closely with the Manager, Gift Card Sales, internal cross-functional teams, external vendors, and sales partners to turn data, process discipline, and customer insights into actionable recommendations.

Key Responsibilities:

• 60% - Execution - Manage day-to-day operations: card production, card numbering and distribution, planogram maintenance, sales reporting, rebate management, PO tracking and payment, and special projects. Includes data gathering and root cause analysis.

• 30% - Resolution Management - Manages the resolution process for issues that may require escalation and partners with Gift Card vendors and internal THD team to resolve. Have authority to resolve high profile/executive cases (cases that make it to the executive level).

• 10% - Support - Analyze data and review process and make recommendations to Sr. Management. Review and modify/approve project plans and make decisions as needed. Recommends process changes to expedite goal attainment. Works closely with cross-functional teams to negotiate resolution.

Direct Manager/Direct Reports:

• This Position typically reports to Manager, Gift Cards.

• This role has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Experience with sales reporting, KPI tracking, pipeline support, forecasting inputs, dashboards, or profitability analysis. SQL and Tableau skills are a plus.
• Excellent written and verbal communication skills, with the ability to prepare concise updates for management and cross-functional stakeholders.
• Strong attention to detail, quantitative/financial acumen, sound judgment, critical thinking, and ability to independently manage multiple priorities.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• Bachelor's degree or equivalent experience in a field of study related to sales, business, finance, marketing, operations, or analytics.

Minimum Years of Work Experience:

• 1 year of relevant business, sales support, operations, analytics, customer service, retail, or partner management experience preferred.

Preferred Years of Work Experience:

• 3

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented

• Collaborates

• Communicates Effectively

• Customer Focus

• Drives Results

• BENEFITS

Best-in-Class Pay

Paid Time Off

Paid Training

Uniforms & PPE Provided

401(k) Savings Plan with Company match

Medical & Free Dental & Vision

Career Growth Opportunities to Advance Into Leadership Roles

• OVERVIEW

• BENEFITS

• OVERVIEW

Location - Atlanta, GA

Job ID - Req186361

Category - Finance/Accounting

Apply By - 07/15/2026

Role Overview

Position Purpose:

The Analyst, Gift Card Sales supports the execution, growth, and operational excellence of The Home Depot gift card portfolio across Stores, HD.com, third-party distribution, strategic partnerships, and B2B/enterprise sales channels. This role helps manage day-to-day program activities, sales reporting, partner coordination, customer and issue resolution, and process improvement efforts that enable profitable growth and a consistent customer experience. The Analyst partners closely with the Manager, Gift Card Sales, internal cross-functional teams, external vendors, and sales partners to turn data, process discipline, and customer insights into actionable recommendations.

Key Responsibilities:

• 60% - Execution - Manage day-to-day operations: card production, card numbering and distribution, planogram maintenance, sales reporting, rebate management, PO tracking and payment, and special projects. Includes data gathering and root cause analysis.

• 30% - Resolution Management - Manages the resolution process for issues that may require escalation and partners with Gift Card vendors and internal THD team to resolve. Have authority to resolve high profile/executive cases (cases that make it to the executive level).

• 10% - Support - Analyze data and review process and make recommendations to Sr. Management. Review and modify/approve project plans and make decisions as needed. Recommends process changes to expedite goal attainment. Works closely with cross-functional teams to negotiate resolution.

Direct Manager/Direct Reports:

• This Position typically reports to Manager, Gift Cards.

• This role has 0 direct reports.

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Experience with sales reporting, KPI tracking, pipeline support, forecasting inputs, dashboards, or profitability analysis. SQL and Tableau skills are a plus.
• Excellent written and verbal communication skills, with the ability to prepare concise updates for management and cross-functional stakeholders.
• Strong attention to detail, quantitative/financial acumen, sound judgment, critical thinking, and ability to independently manage multiple priorities.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• Bachelor's degree or equivalent experience in a field of study related to sales, business, finance, marketing, operations, or analytics.

Minimum Years of Work Experience:

• 1 year of relevant business, sales support, operations, analytics, customer service, retail, or partner management experience preferred.

Preferred Years of Work Experience:

• 3

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented

• Collaborates

• Communicates Effectively

• Customer Focus

• Drives Results

View Video Transcript

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• BENEFITS

Paid parental leave to bond with your new addition

401(K) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

Bonus Eligible

401(k) Company Matching

Employee Stock Purchase Program

See More Benefits

×

Cashier - Video Transcript

TAMI

Right now, I'm a cashier part time and I love it, because I love working with the customers.

STEPHANIE

Oh what makes me good at my job is that I'm a people person. I like to talk to people. I just generally enjoy being around folks.

BRENDA

Service with a big smile.

MUSIC BREAK

ALPHONZO

We treat our associates with great respect and we have great leadership behind them, so you'll always be taken care of and it's a fun working environment.

BARBARA

You're there, first of all, as the face of The Home Depot, because I help them walk out with a smile.

TAMI

I've been in other industries and I would never leave Home Depot, because I love the working environment. I love the customers. I love my fellow peers and my management team. They're wonderful people to work with.

STEPHANIE

It is a very energetic place to work and morale is good.

ALPHONZO

Home Depot is a great company to work for simply because they want you to grow. They don't want you to be stuck at one position. So if you want to further your career at The Home Depot, this is the place to be.

Close

×

General Warehouse Associate - Video Transcript

JOSH

From the moment you walk through these doors, you start feeling welcomed. You are part of the family. That's just tradition for us.

SARAH

Our main focus is getting product in front of customers quickly.

CHRIS

We're continuously go go go.

PETE

It's kind of like a beehive.

GILBERT

There's always something going on here.

CHRIS

I love it, because it's never boring.

PETE

It's like wow!

MUSIC BREAK

SHANTA

The general warehouse associate works in different areas processing inbound and outbound.

SHARIFF

The key word in that title is general, so wherever your business needs you, that's where we're going to shift you.

TOMMY

Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic.

JOSH

They want you to do your job fast. They want you to do your job effectively, but they also want you to have fun when you do your job.

ELIUD

So from a culture standpoint, we have partners not employees because we want to seek their feedback.

NANCY

When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. Here they treat you like family.

BRAD

My favorite thing about working at Home Depot is just the opportunity to grow. When I first got here that was what I'm seeking and I'm experiencing it and at this point the sky's the limit for me.

SHANTA

The scheduling here, it is consistent. They have full-timers they have part-timers.

CAM

I love the schedule. The hours, the time we come in, the time we get off. It's flexible. I still have time to do things in the afternoon and in today's economy, you want to have a job you know is going to be there. They are not getting ready to go out of business.

TOMMY

I'm thankful that our leaders at the top are looking to the future and aren't just being complacent and stuck in where we are. They're looking to what needs to happen next. They're planning and not only planning, but they are executing it and making it happen. So I'm confident that we are going to be around for a while.

Close

×

Customer Service Associates - Video Transcript

JUSTIN

A typical day for a sales associate, would be coming in and um making our customers our first priority. And making sure that items are always available for our customers, for their convenience.

HAYGOOD

The kind of problems I solve are anything mundane from how to fix a sink. Sometimes it's crazier stuff like hey my kid needs to build a T-REX out of pvc. And the things you learn on the job are things that can directly help you. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you're going to learn so much.

KYMONI

It's challenging, but that's a good thing if that makes sense, because there's a lot going on. You're not just doing one thing, you're doing several things at one time.

ANNETTA

I needed something that was going to go around my schedule out of the building. I was able to come in and work in the morning, which is usually about six o'clock to maybe twelve o'clock. And then I went to school and then came back and closed the store, like from five to ten pm. And there is always an available store, if I was to move state to state in a transfer.

ANTHONY

You have a store of people that are willing to help you accomplish your goal. Because it's like one big family.

JUSTIN

I feel confident to maybe one day open my own small business. It's helped me save money. A 401k is an amazing program we have here.

ANTHONY

I really love doing what I do and I can't really see myself doing anything else.

Close

×

Looking to work on the Night Shift? We have you covered - Video Transcript

MUSIC INTRO

MATT

I am currently a freight supervisor at the Westin Home Depot.

So the work that we do here at night is basically we unload trucks. And then we, as a team, pack everything out onto the shelves. Make sure that the shelves are packed down and straightened fully. And make the store, basically, grand opening ready every morning.

TERRY

Checking in merchandise, bringing it to the floor, assisting other associates, shipping out.

MATT

You have to be willing to work independently. You have to be willing to work quickly. If you stay busy and keep working, you'll notice that the nights and things go by as fast as possible.

TERRY

It is tough. You do lift a lot. I walk over ten thousand steps a day. I got my stepper, but it's good when you punch out and you go home and you feel really good about the job that you did for the day.

JARED

This is my second job. They have been very good about working with me. There's sometimes where I've been able to take nights off, but work a little bit longer on another night. So they've been very flexible.

Some of the benefits that part time employees have here would be of course the ability to purchase, at a discount, Home Depot stock. They have the ability for tuition reimbursement. You do earn vacation after a year and you also do earn sick time. Plus, it's a family. Everybody treats everybody around here like their friend. Our management has cook outs for us. It's just all around a good company to work for.

MATT

How ever far you want to go here, I'm here to help you do that. I've known freight associates that are store managers now. You can go as far as you want to go.

Close

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Stocking and Merchandising Team Video Transcript

MUSIC INTRO

BILL

My current position is a merchandising execution associate.

MONIQUE

We do price changes and we also execute projects. Like right now, we are working on the spring reset. We do the Christmas reset, we do the vanity reset.

NICOLE

Your focus is making sure the products have a label, they're clean, they're stocked, just that everything looks, what they call, grand opening ready.

BILL

Merchandising is a very physical job. By the end of the day, I've usually walked about seven to eight miles.

MONIQUE

I do love working for The Home Depot, because I just think it's a wonderful place to work. I love the customers. I love the bonding, co-workers, and most of all I like the advancement that the company has.

NICOLE

We have sick time. Vacation time and the company is very good if you need a day off.

BILL

My gosh, the benefits are even better than I thought. I get employee 401k. We get the employee stock purchase plan. We get travel benefits. It's kind of crazy.

Close

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A Day In the Life of our Lot Associates - Video Transcript

JESSE

My current role at The Home Depot is a lot associate.

Music Break

JESSE

I help customers out with loading assistance and keeping the parking lot clean and tidy. And you know making sure that there's carts up front. Making sure there are flatbeds and lumber carts for customers.

GABE

It gives me energy. It's good exercise. It's helped me lose weight, so that's why I really like it.

OLIVER

Customer service skills is one of the main things that Home Depot has truly truly helped me out with. And I can take this anywhere. That is universal.

JESSE

Honestly, this is just one big orange family.

OLIVER

They treat me so well here. Some of my co-workers have become my brothers and my sisters. Some of my managers have become my bigger brothers and my bigger sisters.

GABE

I look forward to coming here. It brings happiness to me, just to come here and see my co-workers.

OLIVER

401K has been very helpful to me. I have never had a 401K on any job I've ever had and this one was the first. I love the Home Depot. They are taking care of me and I thank them for that every day.

Close

×

A Day In the Life of our Lot Associates - Video Transcript

JESSE

My current role at The Home Depot is a lot associate.

Music Break

JESSE

I help customers out with loading assistance and keeping the parking lot clean and tidy. And you know making sure that there's carts up front. Making sure there are flatbeds and lumber carts for customers.

GABE

It gives me energy. It's good exercise. It's helped me lose weight, so that's why I really like it.

OLIVER

Customer service skills is one of the main things that Home Depot has truly truly helped me out with. And I can take this anywhere. That is universal.

JESSE

Honestly, this is just one big orange family.

OLIVER

They treat me so well here. Some of my co-workers have become my brothers and my sisters. Some of my managers have become my bigger brothers and my bigger sisters.

GABE

I look forward to coming here. It brings happiness to me, just to come here and see my co-workers.

OLIVER

401K has been very helpful to me. I have never had a 401K on any job I've ever had and this one was the first. I love the Home Depot. They are taking care of me and I thank them for that every day.

Close

• PAY RANGE

• PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

$0.00 - $0.00

• Work Location

• Work Location

Onsite - These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.

×

Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

Close

• Work Location

• Work Location

Onsite - These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.

×

Work Location

Onsite - An associate in an onsite role works in a specific location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. distribution center or customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated location to complete their job duties.

Close

• ONLINE ASSESSMENT

• ONLINE ASSESSMENT

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.

During the assessment, we'll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:

• Professional Experience
• Learning Potential
• Responsibility
• Customer Focus

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.

• BENEFITS

• BENEFITS

Healthcare Options

Profit-Sharing Bonuses

Tuition Reimbursement

Discounts on Cell Phones, Gyms, and More

See All Benefits

Store Location

9090

2455 PACES FERRY RD

Atlanta, GA

Once you've applied, please come back and apply for other jobs at this store and any store near you.

Building Location

9090

2455 PACES FERRY RD

Atlanta, GA

Once you've applied, please come back and apply for other jobs at this store and any store near you.

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