Analyst, Medical Informatics

Job Summary

The Medical Informatics Analyst serves as a liaison between physicians, clinical staff, the Medical Director of Informatics, and Information Technology. Supports the design, testing, implementation, optimization, and ongoing use of the electronic health record (EHR) and other clinical technologies.  Works with providers and clinical departments to evaluate workflows, identify technology needs, translate clinical requirements into system solutions, support provider training, validate system enhancements, and assist with clinical technology initiatives. Helps promote effective technology adoption and alignment with clinical, operational, quality, and patient safety goals.

Minimum Job Requirements:

Work Experience:

Three years of experience in healthcare, clinical operations, medical informatics, healthcare IT, or a related field. Experience supporting EHR systems, clinical workflows, provider training, system testing, and healthcare technology initiatives required.

License/Registration/Certification:

Current or previous professional healthcare licensure or relevant clinical credentials preferred.

Certified Associate in Healthcare Information and Management Systems (CAHIMS), Certified Professional in Healthcare Information and Management Systems (CPHIMS), ANCC Informatics Nursing Certification (NI-BC), Oracle Health/Cerner credentialing, or applicable EHR certification preferred.

Education and Training:

Bachelor's degree in a healthcare, information systems, clinical, business, or related field required.

Master's degree in a related field preferred.

Skills:

1. Strong understanding of inpatient and/or ambulatory clinical workflows and healthcare operations. 
2. Working knowledge of EHR systems and clinical information technology. 
3. Ability to establish effective working relationships with physicians, advanced practice providers, nursing, clinical leadership, and technical teams. 
4. Ability to translate clinical needs into clear functional and technical requirements. 
5. Knowledge of functional, integrated, regression, workflow, and user-acceptance testing methodologies. 
6. Ability to analyze workflows and identify opportunities to improve efficiency, usability, safety, and provider experience. 
7. Strong presentation, education, facilitation, and interpersonal communication skills, including effective one-on-one physician support. 
8. Understanding of clinical terminology and healthcare documentation. 
9. Working knowledge of HIPAA, patient privacy, information security, patient safety, and healthcare regulatory requirements. 
10. Strong analytical, troubleshooting, problem-solving, organizational, and change-management skills. 
11. Ability to manage multiple priorities and work effectively in a multidisciplinary, matrixed healthcare environment. 
12. Ability to communicate effectively with highly technical and nontechnical audiences.