Analyst

Role: Analyst

Required Skills: Agile

Experience: 8 - 10 Years

Function: TECHNOLOGY

Apply By: 2026-12-31

Responsibilities:

System Configuration and Maintenance: This includes setting up users, profiles, roles, and permissions, configuring page layouts, creating custom fields, and managing data management processes.

Troubleshooting and Support: Addressing user issues, resolving system errors, and providing ongoing support to ensure smooth platform operation.

Customization and Development: Developing custom solutions using declarative tools (like workflows and process builder) to meet specific business needs.

Reporting and Analytics: Creating reports and dashboards to track key performance indicators and provide insights into sales, marketing, and customer service activities.

Data Management: Ensuring data quality, integrity, and security, including data import, cleansing, and backup.

Training and Documentation: Providing training to new and existing users on how to effectively use Salesforce and documenting system configurations and processes.

Collaboration: Working closely with stakeholders across different departments to understand their needs and translate them into effective Salesforce solutions.

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range- $110,000-$130,000 a year

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