Animal Control Supervisor I

Animal Control Supervisor I

Salary

$49,650.00 Annually

Location

Nashville, NC

Job Type

Full Time

Job Number

2026-00098

Department

Animal Services

Opening Date

10/23/2026

Closing Date

11/6/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Statement of Duties

Primary Purpose of Position:

The Animal Control Supervisor oversees daily field operations for four Animal Control Officers. This position is responsible for coordinating animal control response, enforcing applicable animal ordinances and North Carolina laws, supporting public safety, ensuring humane animal handling, and providing leadership to staff engaged in animal welfare and enforcement activities. The Animal Control Supervisor performs both supervisory and fi eld duties, including responding to complex or high-risk animal control calls, investigating complaints, preparing reports and case documentation, assisting with court-related matters, and supporting the Animal Services Director in planning, training, policy implementation, and operational oversight.

Work Schedule:

Varies; may include evenings, weekends, holidays, emergency response, and on-call duty. The regular work schedule is 8AM-5PM, Monday-Friday.

Essential Duties and Tasks

• Plans, organizes, and directs the activities of the Animal Control Division. Develops policies and procedures for the efficient operation of the Animal Control Program.
• Assigns, directs, inspects, and evaluates the performance of four Animal Control Officers; coaches, counsels, and disciplines four Animal Control Officers; develops on-call schedules for four Animal Control Officers.
• Coordinates daily animal control operations, service calls, patrol activities, investigations, and emergency response.
• Prepares reports and other types of correspondence; prepares and maintains Animal Control files and records.
• Promotes responsible pet ownership, public education, compliance with animal ordinances, and positive community relations.
• Attends various training courses, seminars and conferences to maintain knowledge of current trends and developments in job-related skills and techniques.
• Coordinates annual rabies vaccination clinic with local veterinarians. Ensures that clinics are adequately advertised to the public.
• Testifies in court, administrative hearings, dangerous dog hearings, or other proceedings as required.
• Communicates with law enforcement, public health officials, veterinarians, emergency management, rescue organizations, municipal staff, county departments, and other partner agencies.
• Supports development and implementation of standard operating procedures, training materials, safety protocols, and operational improvement for Animal Control.
• Assists with hiring, onboarding, training, and field training of new Animal Control Officers.
• Monitors officer compliance with departmental policies, safety procedures, animal handling protocols, records management requirements, and customer service expectations.
• Reviews incident reports, citations, notices, bite reports, investigation files, photographs, body-worn or vehicle camera footage if applicable, and other documentation for accuracy and completeness.
• Provides guidance and support to officers in the field, including complex investigations, aggressive animal situations, bite cases, cruelty complaints, and citizen disputes.
• Ensures officers use humane, safe, and legally compliant animal capture, restraint, transport, impoundment, and handling practices.
• Enforces local animal control ordinances and applicable North Carolina General Statutes related to animal welfare, rabies control, dangerous dogs, public health, and public safety.
• Ensures Animal Control timesheets are accurate and submits them to the Animal Services Director each pay period.
• Performs weekly inspections of Animal Control vehicles to ensure compliance with established cleaning standards.
• Assists the Animal Services Director in gathering materials needed to respond to public records requests and submits them in a timely manner.
• Performs other duties as assigned.

Knowledges, Skills and Abilities

• Thorough knowledge of animal control operations, humane animal handling, field enforcement practices, and shelter-related procedures.
• Working knowledge of North Carolina animal-related laws, rabies control requirements, dangerous dog provisions, animal cruelty statutes, and local ordinances.
• Knowledge of investigative techniques, evidence collection, report writing, citation procedures, and courtroom testimony.
• Ability to supervise, schedule, train, coach, and evaluate employees.
• Ability to make sound decisions in high-pressure, emotionally charged, or potentially dangerous situations.
• Ability to safely capture, restrain, transport, and handle domestic animals, livestock, and other animals encountered in the field.
• Ability to recognize signs of animal illness, injury, neglect, cruelty, aggression, or behavioral concerns.
• Ability to communicate effectively with the public, elected officials, law enforcement, public health personnel, veterinarians, staff, and community partners.
• Ability to interpret and apply ordinances, statutes, policies, and procedures consistently and fairly.
• Ability to prepare clear, accurate, and detailed reports, case files, citations, correspondence, and records.
• Ability to use computers, mobile devices, radios, animal services software, mapping tools, and standard office applications.
• Ability to de-escalate conflict and provide professional customer service in difficult situations.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently, prioritize calls, and coordinate multiple field activities simultaneously.

ESSENTIAL PHYSICAL DEMANDS AND TYPICAL WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular and reliable attendance at work location is an essential function of this position. Work is generally performed indoors and outdoors and requires a considerable amount of physical activity including walking, running, standing, kneeling, bending, crouching, reaching, stooping and climbing. Duties require the physical and mental ability to work with animals, which may be considered dangerous at times. In addition, job duties require the ability to tolerate an indoor and outdoor work environment, which includes contact with dust, dirt, noise and inclement weather. Employee must have the physical strength and agility to move and/or control resistant or immobilized animals, and to move, push, pull, lift, and/or carry up to seventy-five pounds (75 lbs.), unassisted, on a frequent basis. Employee must possess the coordination and manual dexterity necessary to maneuver a net, rope or other devices utilized in the capturing of animals.

Minimum Requirements (Education & Experience)

Required Minimum Qualifications:

Graduation from high school and three years of experience in Animal Control, Animal Shelter operations, or Law Enforcement; or an equivalent combination of training and experience.

Additional Training/Experience/Requirements:

Must possess a valid driver's license at the time of hire and maintain it throughout the course of employment.

INSURANCE PROGRAMS

Nash County offers cafeteria-style benefits including:

• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Supplemental Health Benefits (Accident, Critical Illness, and Hospital Indemnity Insurances)
• Disability Insurance (Long-Term and Short-Term Disability)

and more!

FINANCIAL PROGRAMS

Retirement

Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.

NC401(k)

The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.

457 Deferred Compensation

The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.

Special Separation Allowance

The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.

125 Flexible Benefit Plan

Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.

• Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.
• Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.

Direct Deposit

Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.

LEAVE PROGRAMS

Vacation Leave

For regular full-time County employees, vacation leave accrues based on length of service in the NC Local Government Employees Retirement System. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.

Sick Leave

For regular full-time County employees, sick leave accrues each pay-cycle. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.

Holidays

The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.

The following holidays are observed:

• New Year's Day,
• Martin Luther King, Jr. Day,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and the day after, and
• Three (3) days at Christmas.

Military Leave

Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.

Active Duty - Reserves and National Guard - Ten paid workdays upon activation.

Civil Leave

Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.

Family Medical Leave Act

Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.

OTHER PROGRAMS

Employee Assistance Program (EAP)

The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.

Wellness Center and Telemedicine

We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.

All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.

NOTICE OF PRIVACY PRACTICES

The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.

Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.

Nash County is an Equal Opportunity Employer/Provider

In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).

Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDAs Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.

To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1. mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

2. fax: (202) 690-7442; or

3. email: program.intake@usda.gov

USDA is an equal opportunity provider, employer, and lender.

01

Which best describes your level of education?

• No GED and no High School Diploma
• GED or High School Diploma
• Some college
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorates Degree

02

How many years of experience do you have in animal control, animal shelter operations or law enforcement?

• No experience
• Less than a year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 or more years

03

How many years of supervisory experience do you have?

• None
• 0 - 2 years
• 2 - 5 years
• 5+ years

04

Do you have a valid Drivers License?

• Yes
• No

Required Question

Employer Nash County

Address 120 W. Washington Street

Nashville, North Carolina, 27856

Phone 252-459-9853

Website http://www.nashcountync.gov