Apartment Property Manager

Forum Manor Apartments is a 44-unit affordable housing community dedicated to providing safe, affordable homes to individuals and families. Our goal is to build strong, thriving communities by offering well-maintained homes and responsive, compassionate service.

Position Overview

AGP Services is seeking a full-time Affordable Housing Apartment Property Manager to oversee daily operations at a multifamily housing community located in Rolla, MO. This role is essential to ensuring both resident satisfaction and regulatory compliance. The successful candidate will be responsible for maintaining high occupancy levels, ensuring smooth office operations, managing maintenance efforts, and enforcing resident policies.

This position requires a deep understanding of affordable housing programs and compliance requirements, as well as a strong focus on resident relations and community engagement.

Key Responsibilities

Tenant Relations

• Build strong relationships with residents
• Respond promptly to inquiries and concerns
• Foster a respectful, supportive community environment

Leasing and Marketing

• Advertise and show available units
• Manage leasing paperwork and application processing
• Maintain high occupancy through effective marketing and retention strategies

Financial Management

• Monitor property budgets and control expenses
• Ensure timely rent collection and financial reporting
• Support the financial stability of the property

Maintenance Oversight

• Oversee maintenance requests and property upkeep
• Coordinate vendors, contractors, and supply orders
• Ensure compliance with health, safety, and building codes

Compliance

• Ensure compliance with all affordable housing regulations
• Maintain accurate records and documentation
• Stay current on relevant federal, state, and local housing laws

Community Engagement

• Organize events, workshops, or services that promote a positive resident experience
• Encourage resident involvement and community building

Property Oversight

• Directly manage approximately 44 units
• Collaborate with site staff to ensure operational efficiency

Qualifications

• Prior experience in residential property management; affordable housing experience strongly preferred
• Working knowledge of HUD, LIHTC, or other affordable housing programs and regulations
• Excellent interpersonal and communication skills
• Strong conflict resolution and customer service abilities
• Proficiency in property management software and Microsoft Office
• Ability to manage multiple responsibilities across different property sites

Education and Certifications

• Associate degree or higher preferred
• Industry certifications such as COS (Certified Occupancy Specialist), TCS (Tax Credit Specialist), or Fair Housing training preferred

Benefits

• Competitive salary with annual increases.
• Monthly bonus potential based on occupancy.
• Medical and Vision insurance for employees and a reduced premium cost for spouses and dependents.
• Dental insurance with a reduced premium cost for employees, spouses, and dependents.
• 401k with a 3% employer contribution.
• 20 days of PTO, plus 9 sick days and 10 paid holidays
• Company-provided work apparel