Job Position: Concierge
Location: Washington, DC 20009
Pay Rate: $17.95 - $19.50/hr
Shift:
Description:
Launch Your Career as an Apartment Concierge!
InterSolutions is a fast-growing, innovative staffing agency connecting top talent with premier apartment communities nationwide. We re looking for friendly, goal-driven individuals to fill Concierge positions and provide outstanding service to residents and guests.
Why Join InterSolutions?
We make it easy to start and grow your career in property management with:
- Flexible work schedules
- 24/7 support
- Opportunities for permanent placement
- Fast hiring process to get you working quickly
Primary Responsibilities Include:
Create a friendly and welcoming environment for residents and guests
Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
Provide first-line support for resident requests, concerns, and service inquiries
Follow up on completed service requests to ensure resident satisfaction
Respond to emergency situations by following proper protocols and contacting the appropriate services
Monitor and maintain common areas, ensuring cleanliness and organization
If you re personable, professional, and eager to build industry experience, apply today and take the first step toward a rewarding career!
Requirements:
Previous customer service experience
Strong phone etiquette and excellent communication, organization, and management skills
Highly detail-oriented and responsible
Excellent follow-up and follow-through skills
Self-motivated with the ability to work independently with minimal supervision
Skilled in handling difficult situations and enforcing guidelines diplomatically
Proficiency in Microsoft Word, Outlook, Excel, and data entry
Ability to stand for 70% of the time and lift packages up to 20 lbs.
Ability to work weekends as required
InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.