62 Results for

Guest Service Agent Jobs in Washington, DC

Jobs

Jessup, MD14 days ago

$17–$19.50 Per Hour
Full-time
Employee

This role is non-exempt with a pay rate of $17.00-19.50 per hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Washington, DC10 days ago

$18–$21 Per Hour
Full-time
Employee

This role is non-exempt with a pay range of $18 - $21 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Annapolis, MD30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Washington, DC30+ days ago

Bethesda, MD21 days ago

New!

Hanover, MD6 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Washington DC, Washington, DC23 days ago

Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.

Arlington, VA30+ days ago

Washington, DC30+ days ago

Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Washington, DC7 days ago

Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Gaithersburg, MD30+ days ago

$16.50–$16.50 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Washington, DC17 days ago

New!

Washington, DC3 days ago

Washington DC, DC25 days ago

Alexandria, VA10 days ago

Arlington, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . The beautiful Hilton Arlington National Landing is seeking a full-time Guest Service Agent to join their front office team !This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away.

Alexandria, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD14 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

McLean, Virginia30+ days ago

SUPPORTIVE FUNCTIONS: In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: Average Percent of Time:30 % Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including several guests and room rate.

McLean, VA30+ days ago

Full-time

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her . Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards .

College Park, MD30+ days ago

$16–$16 Per Year

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Germantown, MD30+ days ago

$17–$17.50 Per Hour

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Washington, DC30+ days ago

$40,000–$40,000 Per Year

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Hanover, MD30+ days ago

Manassas, Virginia17 days ago

Located on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool, leisure pool, whirlpool, locker facilities and family locker rooms, gymnasium with two practice courts, cardiovascular and strength training equipment, group fitness, mind/body and spin studios, three racquetball/activity courts, community room and classroom, and outdoor field and sand volleyball court. In this role, CSAs are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling Group-X classes and on-site wellness scheduling/check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there's additional interest.

Rockville, Maryland30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Severn, MD30+ days ago

$16–$17 Per Hour

Baltimore, Maryland20 days ago

$17–$19 Per Hour

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.

Fairfax, VA30+ days ago

Description About our property The Denver Inverness a Hilton Golf & Spa Resort located in Englewood is an inviting suburban hotel and conference center that is devoted to creating memorable experiences for our guests, associates, owners and community. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Alexandria, Virginia14 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Bethesda, Maryland12 days ago

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Rockville, MD30 days ago

Part-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service.

Alexandria, VA30+ days ago

$15–$17 Per Hour

Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges. Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security.

Woodbridge, Virginia30+ days ago

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift.

Alexandria, Virginia13 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Herndon, VA30+ days ago

Full-time

Our newly renovated hotel is minutes from Dulles International Airport in Herndon, Virginia, featuring 316 suite-style guest rooms and a 30,000-square-foot LEED-certified, IACC conference center. We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs.

Herndon, VA30+ days ago

$17–$18

Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

Baltimore, MD30+ days ago

This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up.

Washington, District of Columbia19 days ago

$20–$22 Per Hour

Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank.

New!

Washington D.C., DC5 days ago

$183,063.62–$274,595.42 Per Year

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. About the RoleWe are looking for a hands on Software Engineering Manager to lead a backend engineering team building production grade AI Agent systems.

Sterling, Virginia18 days ago

As a Security Officer Enhanced Part Time Patrol Agent in Sterling, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.

Washington, DC30+ days ago

Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results .

Fairfax, VA30+ days ago

Whether it's delivering exceptional guest experiences, supporting our world-class culinary and hospitality teams, or ensuring smooth daily operations, you'll be an essential part of what makes The Source Hotel a standout destinati What You'll Do Communicate effectively both verbally and in writing to provide clear direction to staff. As part of a dynamic marketplace featuring artisanal dining, craft beverages, and curated retail, our hotel offers guests an immersive experience that celebrates creativity, culture, and community.

Annapolis, MD30+ days ago

Fairfax, VA30+ days ago

Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.

Rockville, Maryland30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Guest Service Agent job opportunities. Plus, receive relevant job recommendations in your inbox.

Guest Service Agent Jobs in Washington, DC

Jobs

Leasing Agent - Affordable HousingPratum Companies

Leasing AgentPratum Companies

Guest Service AgentHampton Inn & Suites Annapolis

Guest Service AgentHampton Inn - DC

Guest Service AgentHyatt Regency Bethesda

Guest Service AgentWaterford Hotel Group

Guest Services AgentViceroy Washington DC

Guest Service AgentAC Hotel Arlington National Landing

Guest Service AgentFairfield Inn & Suites by Marriott Washington, DC/Downtown

Guest Service AgentThe Morrow Hotel Washington, DC Curio Collection by Hilton

Guest Service AgentSonesta

Guest Service AgentROCKVILLE HOSPITALITY LLC

Guest Service AgentAC Hotel Washington DC Convention Center

Guest Service AgentHotel Rendale Washington DC

Guest Service AgentCourtyard DC Navy Yard

Guest Service AgentCourtyard by Marriott Alexandria Old Town/Southwest

Guest Service Agent - Hilton Arlington National LandingHilton Global

Guest Service Agent - Hilton Alexandria Old TownHilton Global

Guest Services Agent - Sales Associate (Part-Time)Maryland Zoo

Guest Services Agent - CustodialMaryland Zoo

Guest Service AgentHilton McLean Tysons Corner

Guest Service Agent - Hilton McLean at Tysons CornerHilton Global

Guest Service AgentUMD LODGING LLC

Guest Services AgentSonesta

Guest Service AgentTOWN CENTER HOTELS INC

Guest Service ManagerBELLE GROVE ENTERPRISE LLC

Guest Service RepresentativeNOMA HOSPITALITY LLC HOMEWOOD

Front desk agentARUNDEL SUITES LLC- Residence Inn Arundel Mills

Customer Service AgentGeorge Mason University

Front Desk AgentSheraton Rockville

Part-Time Front Desk AgentARUNDEL MILLS HOSPITALITY LLC

Hotel Front Desk AgentSage Hospitality

Front Desk AgentCrescent Hotels & Re

Front Desk AgentHilton Alexandria Mark Center

Front Desk AgentSage Hospitality

Front Desk AgentMerritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Friday/Saturday Night Auditor-Morning/Evening Front Desk AgentALEXANDRIA HOTEL COMPANY LLC

Front Desk AgentMarquee Hospitality

Front Desk AgentDavidson Hospitality Group

Front Desk Agent (FT)Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Front Desk AgentWashington Dulles Marriott Suites

Central Reservations Agent - CORPMontage Hotels & Resorts and Pendry Hotel

Front Desk AgentRiggs Washington DC

Software Engineering Manager, AI AgentsComcast Corporation

Security Officer - Unarmed Patrol Agent Part TimeAllied Universal

Residential Safety Agent (Armed)Concentric

Front Desk SupervisorCrescent Hotels & Re

Front Desk ClerkTownePlace Suites Annapolis MD 21401

Front Desk - BreckenridgeGuest Services, Inc.

Night AuditorSheraton Rockville

Resume Resources

Similar Job Searches