Job Position: Concierge
Location: Washington, DC 20008
Pay Rate: $17.50 - $18/hr
Shift:
Description:
Now Hiring: Apartment Concierge Associates!
Are you a skilled multitasker with a passion for customer service? InterSolutions is seeking Concierge professionals to provide top-tier service at apartment communities. If you enjoy interacting with people and creating a welcoming atmosphere, this could be the perfect role for you!
Why Join InterSolutions?
We offer everything you need to launch or grow your career in property management, including:
- 24/7 support
- Opportunities for permanent placement with top communities
- Referral bonuses for bringing new talent onboard
Primary Responsibilities Include:
Create a friendly and welcoming environment for residents and guests
Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
Provide first-line support for resident requests, concerns, and service inquiries
Follow up on completed service requests to ensure resident satisfaction
Respond to emergency situations by following proper protocols and contacting the appropriate services
Monitor and maintain common areas, ensuring cleanliness and organization
If you re professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions!
Requirements:
Previous customer service experience
Strong phone etiquette and excellent communication, organization, and management skills
Highly detail-oriented and responsible
Excellent follow-up and follow-through skills
Self-motivated with the ability to work independently with minimal supervision
Skilled in handling difficult situations and enforcing guidelines diplomatically
Proficiency in Microsoft Word, Outlook, Excel, and data entry
Ability to stand for 70% of the time and lift packages up to 20 lbs.
Ability to work weekends as required
InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.