APD - Tax & Permit Specialist I

Position open until 8/24/2026

Salary: $40,945.05 annually

General Description and Classification Standards

The Tax & Permit Specialist I is an entry level position that is responsible for managing and processing tax and permit applications, ensuring compliance with local and state regulations. This role requires attention to detail, strong analytical skills, and a thorough understanding of tax laws and regulations. As well as involves working closely with various departments and external stakeholders to facilitate the issuance of tax certificates and/or permits and the collection of taxes. This job requires a skilled business professional in carrying out the input, processing, and review of business accounts within an account management environment. This role is a non-supervisory position.

Supervision Received

Works under very general supervision. May work independently or with other workers with responsibility for completion of assigned tasks.

Knowledge Skills and Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Be knowledgeable of all requirements to process and administer various tax and permit applications.
• Strong interpersonal skills and the ability to build relationships with stakeholders.
• Ability to handle multiple tasks and prioritize effectively.
• Strong written and verbal communication skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of local, state, and federal tax regulations.
• Aptitude to deal with confidential matters tactfully and with good judgment.
• Analytical skills to research, report, and troubleshoot issues and process inefficiencies
• Knowledge of when to escalate issues when applicable.
• Ability to follow direction and work independently.

Minimum Qualifications

Education and Experience

• Bachelor''s degree in accounting, business or public administration, or closely related field (Additional years of experience may be considered as a substitute for the required degree on an exceptional basis, with a minimum of six (6) years of professional related experience in processing tax and permitting).
• Two (2) years of experience in processing tax and permitting.
• Proficiency in Microsoft Office Suite and other relevant software.
• Excellent customer service and communication skills with the ability to explain complex regulations in a clear and professional manner.
• Strong analytical and problem-solving skills with keen attention to detail.

Special Requirements

• Attention to Detail: Ensures accuracy in municipal tax calculations and reporting.
• Regulatory Knowledge: Keeps abreast of changes in municipal tax laws and regulations.
• Problem Solving: Identifies issues and implements solutions to enhance municipal tax operations.
• Customer Focus: Provides excellent service to businesses and stakeholders

Preferred Education

Three (3) plus years of tax and permitting experience in municipal government. Experience in municipal government is a plus.

Licensures and Certifications

None required

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Verifies the accuracy of submitted documents and ensure compliance with relevant regulations.
• Responds to inquiries from taxpayers regarding tax and permit requirements, procedures, and obligations.
• Maintains accurate records of all transactions and communications.
• Collaborates with other City departments to ensure consistent enforcement of tax and permit laws and regulations.
• Stays informed about changes in tax and permit laws, regulations, and policies that may affect tax and permit administration.
• Performs other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Verifies the accuracy of submitted documents and ensure compliance with relevant regulations.
• Responds to inquiries from taxpayers regarding tax and permit requirements, procedures, and obligations.
• Maintains accurate records of all transactions and communications.
• Collaborates with other City departments to ensure consistent enforcement of tax and permit laws and regulations.
• Stays informed about changes in tax and permit laws, regulations, and policies that may affect tax and permit administration.
• Performs other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.