Application Admin. II - Aero-Glen Intl.

Overview of the Position:

The Application Administrator II is a critical player in application configuration, support, and training, and will join a team accountable for ensuring the digital systems are well controlled, operating effectively, aligned with business needs, and compliant with multiple regulations. This is a highly visible position working in all facets and within all levels of the business and is a great opportunity for somebody that wants to be instrumental in system adoption and performance for years to come. This is an in-office position.

Essential Duties and Responsibilities:

• Responsible for all aspects of Pentagon2000 technology support delivered to the end-user community.
• Oversee troubleshooting of the Pentagon2000 platform and ensures the highest level of system performance, functionality, and optimization.
• Gain an understanding of business needs; research and implement solutions related to system features, functionality, configurations, and integrations.
• Stay current on Pentagon2000 releases, available modules, and system enhancements and identify solutions to streamline business processes and support growth.
• Develop and deliver training to end-users for overall and role-specific functionalities.
• Provide oversight to contractors and consultants supporting ongoing project efforts.

Other Knowledge, Skills, and Abilities:

• Experience with Pentagon2000 and ERP best practices.
• Experience with reporting software like Power BI and SSRS.
• Programming language knowledge in SQL, HTML, CSS, C#, .NET, Javascript.
• Experience with Microsoft Office applications, particularly Excel.
• Possess strong business acumen and sound judgment/decision-making skills.
• Quick learner with a positive attitude, professional demeanor, and strong analytical and troubleshooting skills.
• Comfortable taking initiative and working independently to achieve successful results with minimal guidance.
• Confidently handle multiple projects simultaneously, prioritize work effectively to meet deadlines, and see tasks through to completion.
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization including Change Management skills.