About Us:
CIMTEC Automation is a leading provider of industrial automation solutions, helping manufacturers improve productivity, efficiency, and operational performance. We specialize in automation and control technologies, including robotics, machine vision, motion control, industrial networking, and advanced manufacturing systems. Backed by experienced engineers and strong technical expertise, CIMTEC partners with customers to develop innovative solutions that solve complex automation challenges and keep manufacturing operations running at their best.
Visit our website: cimtecautomation.com
Job Description:
Major Duties & Responsibilities:
- Conduct technical discovery with customers to understand their current processes, desired outcomes, constraints, and business objectives.
- Recommend potential automation solutions and collaborate with Sales to develop a clear path from identified problems to qualified opportunities.
- Proactively engage sellers and customers to identify manufacturing challenges, automation needs, process inefficiencies, and opportunities for improvement.
- Conduct technical discoveries with sellers and/or customers to understand their current processes, desired outcomes, constraints, and business objectives.
- Recommend potential automation solutions and collaborate with Sales to develop a clear path from identified problems to qualified opportunities.
- Translate customer challenges and requirements into practical, technically sound automation solutions.
- Develop solution concepts, application recommendations, system architectures, and technical specifications appropriate to the opportunity. Evaluate product and technology options across CIMTEC's supplier portfolio to identify the best-fit solution for the customer's application.
- Plan and execute proofs of concept, feasibility assessments, product evaluations, and demonstrations when appropriate.
- Address technical objections, competitive comparisons, and customer concerns to build confidence in the recommended solution.
- Coordinate with Sales, suppliers, and CIMTEC's engineering and systems integration teams when opportunities require additional technical resources or custom solutions.
- Identify potential technical risks, application limitations, and project requirements early enough to support sound commercial decisions.
- Build and maintain relationships with CIMTEC suppliers and partners to include 3rd party integration partners.
- Establish a strong working partnership with Outside Sales representatives, maintaining shared visibility into account priorities, opportunities, and next technical steps.
- Collaborate with Sales to prioritize technical resources toward opportunities with meaningful customer value and commercial potential.
- Provide technical expertise and support during the installation, commissioning, and startup phases of automation systems in conjunction with our project engineering team.
- Maintain a thorough knowledge and understanding of all CIMTEC Product Lines and Services, including but not limited to FESTO, SICK, ABB, Universal Robots, Epson Robots, Kawasaki, Emerson Automation and LMI.
- Respond to customer and internal technical support requests in a timely manner while balancing reactive support with proactive opportunity development.
- Travel to customer sites, trade shows, and sales events, approximately 50% of the time. Travel is mostly local or regional, with occasional overnight stays of 3–4 nights and some nationwide travel.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Controls Engineering, Mechatronics, or a related technical field, or an equivalent combination of education, hands-on experience, and technical aptitude.
- Two or more years of experience in industrial automation, application engineering, technical sales support, controls, robotics, machine vision, or a related technical field preferred. Strong entry-level candidates with relevant internships, co-op experience, technical projects, or hands-on automation experience will be considered.
- Working knowledge of industrial automation technologies, including robotics, machine vision, safety, controls, and related applications.
- Familiarity with technologies and platforms represented by CIMTEC, potentially including Universal Robots, Epson, MiR, Kawasaki, Cognex, LMI, SICK, Emerson, Horner, and other relevant suppliers.
- Basic understanding of electrical design principles and familiarity with tools such as AutoCAD preferred.
- Basic understanding of mechanical design principles and familiarity with tools such as Fusion 360 or equivalent software preferred.
- Ability to understand technical applications, evaluate customer requirements, and communicate solution recommendations clearly.
- Strong problem-solving skills and the ability to learn new technologies and supplier product lines.
- Valid driver's license and ability to travel as required.
Key Competencies:
- Initiative and ownership: Proactively identifies customer needs, engages Sales, and advance opportunities without waiting for direction.
- Problem-solving mindset: Enjoys understanding how customers operate and finding practical ways to improve their processes.
- Commercial awareness: Understands how technical recommendations support customer value, opportunity development, and business growth.
- Customer engagement: Builds credibility and trust with customers by asking good questions, listening carefully, and communicating effectively.
- Collaboration: Works as a committed partner to Outside Sales, sharing accountability for opportunity progression and technical success.
- Execution and follow-through: Establishes clear next steps, follows through on commitments, and maintains momentum across multiple opportunities.
- Prioritization: Balances proactive customer engagement, opportunity development, and incoming technical requests effectively.
- Communication and presentation: Explains complex technical concepts in an understandable manner to customers, sellers, suppliers, and internal teams.
- Adaptability and learning: Demonstrates curiosity and a willingness to develop expertise across new technologies and applications.
- Integrity and professionalism: Operates with honesty, accountability, and respect for customers and colleagues.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
- Regularly required to sit, use hands, reach with hands and arms, and communicate and exchange information.
- Occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
- Must occasionally lift and/or move up to 50 pounds.
- Initiative and ownership: Proactively identifies customer needs, engages Sales, and advance opportunities without waiting for direction.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Cimtec is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.
Why Build a Career with Us?
Everyone’s an Owner of the Company Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.
Competitive Benefits Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.
The Climb Financial Program Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.
Training & Development FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.
Career Growth Opportunities With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.
Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.