Position Description: Protingent Staffing has an exciting Direct Hire Application Engineer opportunity.
Job Responsibilities:
Review customers' technical needs and recommend specific product/service solutions in our product area to meet those needs
Estimate costs and consult with the sales force on technical matters
Ensure proposed solutions can be integrated with current systems and equipment
Work with engineers from various departments to resolve problems that arise during and after implementation
Support and solve customer technical inquiries via phone, email, Webchat and Teams
Promote products to customers when applicable
Proactively identify areas to continuously improve Customer Support process
Develop Digital Technical Support Content to be used online to support customers
Perform customer service duties such as order entry, quoting, stock checking, invoicing, etc. when needed to prevent additional transfers for customers
Start to understand and learn products in the Complex Product Line
Job Qualifications:
Minimum of a 2-year technical degree, 4-year technical degree strongly preferred
Application experience with sensors and controls for a manufacturer or related industry required
Machine repair or maintenance experience with industrial equipment a plus
Ability to learn cutting edge sensors and controls technologies
3 years or more of technical support experience preferred
Strong verbal and written communication skills
Job Details:
Job Type: Direct Hire
Location: Denver, CO
Salary Range: $80K- $100K
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We're passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Numbers & Facts
Location
Denver, CO
Salary
$80,000–$100,000 Per Year
Skills
Aerospace and Defenseunmatched
Artificial Intelligence (AI)unmatched
Billingunmatched
Clean Technologiesunmatched
Communication Skillsunmatched
Consultingunmatched
Continuous Improvementunmatched
Cost Estimatesunmatched
Customer Support/Serviceunmatched
Equipment Maintenance/Repairunmatched
Information Technology & Information Systemsunmatched
Medical Equipmentunmatched
Online Customer Supportunmatched
Order Processingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Promotional Programsunmatched
Resolve Customer Issuesunmatched
Software Engineeringunmatched
System Integration (SI)unmatched
Technical Salesunmatched
Technical Supportunmatched
Technical Writingunmatched
Writing Skillsunmatched
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