Fraud investigators rely on multiple systems and workflows to identify, manage, and resolve cases. As Vanguard continues to evolve its fraud capabilities, we are building a unified case management platform that simplifies operations, improves investigator experiences, and creates a scalable foundation for future growth.
This role will serve as a key technical leader responsible for helping design, build, and deliver a resilient case management ecosystem that integrates multiple existing applications into a common platform supporting fraud investigations globally.
The ideal candidate combines strong hands-on engineering experience with leadership, collaboration, and systems-thinking skills. They are energized by ambiguity, enjoy building new capabilities from the ground up, and can influence teams without formal authority.
Lead Architecture and Platform Delivery
- Drive the technical design and implementation of a modern fraud case management platform that integrates multiple applications and services into a unified solution.
- Partner with architects, engineers, and product leaders to establish a scalable and resilient platform strategy.
- Make architectural and engineering decisions that balance speed of delivery with long-term maintainability and operational excellence.
- Contribute directly to solution design, technical planning, and critical engineering decisions.
Champion AI-Enabled Engineering and Innovation
- Drive adoption of AI-assisted software engineering practices to improve developer productivity, code quality, testing effectiveness, and delivery speed.
- Evaluate and incorporate emerging AI capabilities into engineering workflows, including code generation, automated testing, documentation, and development lifecycle optimization.
- Partner with architecture and platform teams to identify opportunities for AI-driven capabilities within the fraud case management ecosystem.
- Establish engineering practices that balance innovation, security, governance, and responsible AI adoption.
Influence Across Teams and Systems
- Act as an informal technical leader contributing to the fraud modernization roadmap.
- Build strong partnerships with teams supporting existing case management and fraud-related applications.
- Influence roadmaps, integration strategies, and technical standards to ensure a seamless end-to-end solution.
Build a New Engineering Team
- Help establish engineering practices, standards, and delivery processes for a newly formed team of full-stack engineers.
- Mentor and develop engineers through technical leadership, coaching, design reviews, and collaboration.
- Promote a culture of ownership, innovation, automation, and continuous improvement.
- Champion agile delivery practices that enable rapid iteration and continuous value delivery.
Drive Long-Term Platform Evolution
- Help define a strategic roadmap that enables onboarding of additional fraud capabilities, workflows, and regions over time.
- Identify opportunities to leverage cloud-native technologies, automation, integration patterns, and modern engineering practices.
- Establish the foundation for a scalable global platform that can support future growth and evolving fraud prevention requirements.
Qualifications
- Approximately 10+ years of application engineering experience.
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
- Strong experience with distributed systems, integrations, APIs, and modern application architectures.
- Demonstrated ability to influence technical direction without direct authority.
- Mentoring engineers and helping establish engineering best practices.
- Leveraging AI-assisted development tools within modern software engineering environments.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.