Application Senior Administrator

APPLICATION SENIOR ADMINISTRATOR

WHAT IS THE OPPORTUNITY?

The Senior Application Administrator will support one or several applications and the associated technical environment. A more in-depth knowledge is expected than that of the Applications Administrator. The Senior Application Administrator is an advanced senior professional with wide ranging experience who uses professional concepts to resolve complex issues in creative and effective ways,

WHAT WILL YOU DO?

• Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.
• Provide technical assistance to projects.
• Incident and Problem Management including during and post-incident analysis.
• Researching and implementing new technology per project and support needs
• Set-up and support of workflow and job scheduler software
• Set-up, administration and support of interfaces and APIs
• Middleware configuration, administration and support
• Application environmental set-up, administration and support
• SLA management and reporting for applications
• Application support, issue management and escalation
• Vendor, T&I and business user liaison
• DR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.
• May use specialist knowledge in one or several applications and supporting environment
• Will understand application use and access
• Will assist with the Technology Lifecycle Management Program for technology asset management.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelors Degree or equivalent
• Minimum 10 years of IT experience
• Minimum 7 years in Application Administration
• Minimum 7 years of experience with Microsoft Office, Project, and SharePoint.
• Domain knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration.

Additional Qualifications

• Strong knowledge of Windows and/or Linux/UNIX server operating systems and environments.
• Knowledge of scripting and script automation
• Knowledge of SQL and/or Oracle databases. Ability to write SQL queries.
• Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred
• Interface, API, workflow and job controller set up and support experience preferred.

WHATS IN IT FOR YOU?

Compensation

Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one weve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.