Application Support Developer

Smarter HR Solutions

Houston, Texas

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Backlog Prioritization, Business Analysis, Business Skills, Communication Skills, Cross-Functional, Database Report Tools, Debugging Skills, DevOps, Government, Help Desk, Identify Issues, Internet Application, Microsoft Windows Azure, Multi-User Systems, Multitasking, Onboarding, Problem Solving Skills, Production Support, Production Systems, Quality Assurance Methodology, Requirements Management, Requirements Validation/Verification, SQL Databases, Scrum Project Management and Software Development, Software Administration, Software Development, Sprint Planning, Sprint Retrospective, Standup Meetings, Support Documentation, System Test, Team Player, Test Plan/Schedule, Testing, User Interface/Experience (UI/UX), Web Programming
LOCATION
Houston, Texas
POSTED
26 days ago
***Please note: This position is onsite and not remote. Candidates must be based in the Houston area, as relocation assistance is not provided. Only individuals authorized to work in the U.S. without sponsorship will be considered.***

Job Title: Application Support Developer
Job Type: Contract (this role is a 6-month assignment)
Job Salary: $35-$37/hour (DOE)
Job Schedule: M-F, 40 hrs/week
Job Location: Houston, TX 77002

About the Role

We are seeking an experienced Web Application Developer to support the enhancement, maintenance, and ongoing development of a large-scale, enterprise web application used by multiple public-sector agencies. This is a hands-on role within a collaborative Agile team environment focused on critical, data-driven systems. 

Must pass a background check, drug screening, and reference check as part of onboarding.

Key Responsibilities

  • Support a mission-critical web application used across multiple agencies
  • Perform analysis, development, testing, and debugging for enhancements and bug fixes
  • Collaborate with developers, stakeholders, and business users to gather and validate requirements
  • Work through backlog items, user stories, and application improvements
  • Troubleshoot and resolve application issues in a production environment
  • Assist with application maintenance and support activities
  • Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
  • Support system documentation, testing processes, and issue resolution tracking
  • Provide occasional end-user support and interaction
  • Assist with reporting and batch process support as needed


Requirements

Required Qualifications

  • 3+ years of experience in web application development or support
  • Experience with application maintenance, enhancements, and bug fixing
  • Strong troubleshooting and problem-solving skills
  • Ability to analyze business requirements and translate them into technical solutions
  • Experience working in Agile or Scrum environments
  • Strong communication skills and ability to work with cross-functional teams
  • Ability to manage multiple tasks in a fast-paced environment
  • This role involves supporting a high-visibility, mission-critical system
  • Candidates must be comfortable working in a collaborative, stakeholder-facing environment

Preferred Qualifications

  • Experience supporting enterprise-level or multi-user systems
  • Exposure to public sector, government, or justice-related systems
  • Experience working with systems shared across multiple agencies
  • Familiarity with SQL/databases and reporting tools
  • Experience with backlog management tools (e.g., Jira, Azure DevOps)
  • Background in production support environments with direct user interaction


About the Company

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Smarter HR Solutions