Application Support/Monitoring Engineer

Syntricate Technologies Inc

New York City, NY

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JOB DETAILS

SALARY

SKILLS

Atlassian JIRA, Bash Scripting, Cloud Computing, Communication Skills, Database Management Software/Systems (DBMS), Debugging Skills, DevOps, Identify Issues, Java, JavaScript, Oracle Applications, Oracle Database, Oracle PL-SQL, Performance Analysis, Problem Solving Skills, Programming Languages, Public Cloud, Python Programming/Scripting Language, SQL Databases, Scripting (Scripting Languages), ServiceNow, Software Administration, Splunk, Unix Shell Programming

LOCATION

New York City, NY

POSTED

30+ days ago

Application Support/Monitoring Engineer
New York City, NY
12+ Months
Web Cam Interview

$56/Hr on W2

Skills- Java support not development, ServiceNow/Jira for ticketing Splunk/Appdynamics/Grafana/Dynatrace/ Prometheus, monitoring tools exp. Preferred

Job description:

The ability to identify and resolve technical issues related This includes diagnosing problems, analyzing logs, and finding solutions.
Familiarity with programming languages like Java, Python, or JavaScript can be beneficial in understanding and debugging application code.
Effective communication is essential when interacting with users, developers, and other stakeholders to understand and address their concerns or issues.
Proficiency in using ticketing systems like JIRA, ServiceNow to track and manage user requests and issues.
Knowledge of monitoring tools such as Prometheus, App Dynamics, or Splunk to proactively monitor application performance and identify potential issues.
Understanding of database management systems like Oracle, or PLSQL to troubleshoot database-related problems.

Required Skills

Java background some exposure working on cloud is a big plus
Java must but not coding only support related work, cloud exp. is preferred (any public cloud)
DevOps Related work scripting and deployment related activities
client inquiry related work systems generated and troubleshooting
scripting is an advantage (any scripting Python, shell, bash, terraform other scripting)
Any application monitoring tools (Dynatrace or AppDynamics or Splunk or Grafana or Prometheus)
May have to work some weekends remotely
Servicenow ticketing system-will get 10-12 a day
Oracle, SQL database exp. is preferred

About the Company

Syntricate Technologies Inc

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