Application Support

Location: Salt Lake City UT, 84101

Duration: 6 months

Hybrid (Must be on-site 3 times a week)

6-10 years Exp

Pay Rate $50-55.00, W2

Role: Application Support

Requirements:

Experience as a member of an application support team resolving issues for users of software systems.

The role will be supporting both an MES (Manufacturing Execution System)

• Apriso and an ERP (financial system)

• Microsoft Dynamics 365 Finance and Operations

• Experience with one or the other is preferred though we will provide training for both and the interfaces between them

• Must have effective communications skills with users on the factory floor as well as office workers

• Will be assigned issues to resolve daily; this is the primary job duty

• Will be expected to track issues for the Site both in the helpdesk issue system and the software development environment to ensure follow-up and closure

• Will be a member of the D365 / Apriso IT Solution Support team and the IT Development teams to drive problem resolution

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