Application/System Engineer II

The Application Engineer is responsible for working with Customers to identify need and help to develop solutions. Work closely with Product Development to assist in design and develop innovative products in key growth markets. Develop business case to support financial justification which meet gating criteria and develop quotes. Work closely with Sales team to determine project and product requirements to support VOC. Represent company with external communications such as tradeshows, associations, and customer meetings. Mentorship of Engineers to foster development of department capabilities. Essential Job Duties and Responsibilities * Oversees and manages the quoting process for Top Customers opportunities. * Leads custom and engineered product programs through the nVision New Product Development phase gate process * Visit and make presentations to current and prospective customers on a project-specific basis, to promote NMFC Capabilities and Value to expand business. * Conducts VOC activities and develop product and performance requirements for custom and engineered product opportunities * Work closely with engineering, tooling and manufacturing departments to get input on custom projects and quotations. * Work as intermediary, supporting engineering, marketing and sales, to qualify new opportunities. * Assist Sales with initial Sales Cycle to gather raw opportunities, through solution development to proposal development and Negotiation. * Help expand customer engineering network with Key Account Managers to support new opportunity generation. * Responsible for providing Technical Support to customers, sales and customer service. Examples include review of Drawings, Specifications, and Quotes. * Responsible for providing technical assistance and design support to both customers and the sales and customer service staff. * Timely follow-up on all Top customer technical inquiries and requests which require special support. * Tracks and manages opportunity pipeline for custom and engineered products * Responsible for monthly reporting on opportunities throughout the sales process ensuring opportunities pursued meet organizational requirements in alignment with Strategic Vision. * Attend trade shows to stay up on market trends and technologies and meet with current and prospective customers. * On-site Visit of Current and Potential Customer’s facilities to collaborate on new opportunities and strengthen application knowledge base. * Initiates and Drives Technology Development Projects activities to build organizational capabilities that align with customer and market needs * Assist NPD team in brainstorming sessions to develop concepts and design solutions which meet customer requirements and schedule while maintaining project financial requirements * Contributes to new product ideation process through knowledge of customer applications * Develop deep understanding of end user’s applications to develop Nordson MEDICAL products that best meet their needs * Coordinates appropriate communications with Nordson MEDICAL customers to facilitate transfer of customer requirements and approvals. * Supports Product Line Management team to develop cost estimates, pricing and Project Financials that meet established criteria with is accretive to overall Nordson metrics. * Provides accurate and timely project status updates to internal and customer stakeholders. * Assist Sales and Marketing teams to foster new and maintain existing business relationships, expanding overall capabilities awareness * Create reports and presentations of high-level metrics for use in Leadership Reviews. * Work with internal and external stakeholders to establish and implement strategies consistent with NPD and organizational growth objectives and core competencies. * Available on occasions to work on weekends, holidays and off-hours to support company requirements. * Perform other duties and responsibilities as assigned. Education and Experience Requirements * A Bachelor’s degree from a four-year college or a University in Mechanical Engineering or related discipline is required. M.S in Mechanical Engineering or related discipline is desired. * A minimum of five (5) years of experience in general engineering field is required. * A minimum of three (3) years of experience in commercial role, preferred Preferred Skills and Abilities * Knowledge of Plastic Injection Mold tooling manufacturing techniques and practices. * Strong organization skills: ability to multi-task meeting deadlines to ensure superior responsiveness. * Remains calm under pressure; Strong decision-making skills in response to high pressure situations. * Proven change agent: skill with enabling change, strong influencing abilities particularly