APPLICATION SYSTEMS PROGRAMMER I - 65000553

Requisition No: 885707

Agency: Elder Affairs

Working Title: APPLICATION SYSTEMS PROGRAMMER I - 65000553

Pay Plan: Career Service

Position Number: 65000553

Salary: $3,916.67-$4,291.67 MONTHLY

Posting Closing Date: 10/19/2026

Total Compensation Estimator Tool

DEPARTMENT OF ELDER AFFAIRS

INFORMATION TECHNOLOGY

• INTERNAL*

This position is not a teleworking position, and the incumbent is required to report to the DOEA office in the area it serves.

PAY:

Salary will be commensurate with experience and qualifications, ranging from $47,000.04 to $51,500.04, annually.

DUTIES AND RESPONSIBILITIES:

The duties for this position include but are not limited to:

• Oversee the administration, configuration, and maintenance of SaaS applications to ensure optimal availability, performance, and security.
• Manage user access, onboarding/offboarding, roles, permissions, and license allocation in compliance with organizational policies, supporting SSO and MFA.
• Monitor system health, usage, and service incidents; coordinate troubleshooting and technical support with vendors.
• Plan, test, and implement application updates and new features; assess operational, security, and training impacts.
• Maintain and validate backup, recovery, and security controls; ensure data protection and compliance with organizational requirements.
• Document configuration standards, procedures, and support guides; communicate maintenance, outages, and major changes to users.
• Evaluate new SaaS tools and features for technical fit, security, cost, and integration.
• Provide ongoing user support by answering questions about application features and sharing best practices.
• Support incident response, preserve evidence, and coordinate remediation with internal teams and vendors.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Understanding of applications;
• Knowledge of Office 365 (MS Teams and SharePoint preferred);
• Willingness to learn
• Strong written and verbal communication skills;
• Ability to establish and maintain effective working relationships with others;
• Ability to plan, organize, and coordinate work assignments;
• Strong critical thinking and research skills;
• Ability to solve technical problems quickly and completely;
• Ability to prioritize tasks and service requests.

THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, click https://www.mybenefits.myflorida.com/.

OUR ORGANIZATION AND MISSION:

The Department is dedicated to promoting the well-being, safety, and independence of Floridas seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.

SPECIAL NOTE:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement "See Resume" in place of entering work history.
• Periods of employment should be entered with the most recent/current listed first.
• If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position. Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement.
• If claiming Veteran's Preference, candidates MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee's I-9 Form to confirm work eligibility.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.