Application Workflow SME

The Leidos Health and Services Sector is seeking an Application Workflow SME who will provide expertise ECM / BPM products especially OpenText AppWorks and Content Server. The SME shall provide Government and other technical teams with analysis and recommendations to best utilize the EIM / BPM COTS products to best meet application workflow requirements. SME will also provide Government with analysis on how best to utilize COTS products based on current and future versions.

Candidates MUST:

Be local to the DC metro area for onsite meetings with the customer

AND US Citizenship with the ability to obtain a Public Trust position. 

This is a full-time key personnel position contingent upon contract award. 

Responsibilities 

• Provide expertise in enterprise content management (ECM) and business process management (BPM) products, especially OpenText AppWorks and Content Server. 
• Give the Government and technical teams analysis and recommendations on how best to use the EIM/BPM COTS products to meet application workflow requirements. 
• Advise the Government on how best to use COTS products based on current and future versions and recommend an optimal upgrade cadence for each product. 
• Assess the impact of new workflow requirements on the production platform, and support level-of-effort estimates for small, medium, and large workflow implementations. 
• Work with the functional community to improve user workflows and the user interface, including wireframes, data models, and proof-of-concept builds. 
• Support records management capabilities that meet NARA and DoDI 5015.02 requirements, including the HAIMS, DMACS Archive, and FILER migrations. 
• Coordinate with OpenText Professional Services on activities that need manufacturer expertise. 
• Support training materials, user guides, and system administrator guides when workflow functionality changes. 

Education and Experience 

• Bachelor of Science (BS) in Computer Science; master’s degree desirable

• 10+ years of technical experience related to Health IT and secure automated enterprise content management systems implementation

• CompTIA Security+

• 5+ years of experience in Content Management Systems & Business Process Management

Required Skills 

• Deep knowledge of OpenText AppWorks and Content Server OR hands experience with other low code no code platform (i.e. powerplatform, appian, servicenow, etc)
• Ability to translate business workflow requirements into ECM/BPM solutions. 
• Strong written and oral communication skills, including advising Government stakeholders. 

Desired Skills 

• Highly preferred OpenText certification (Content Server or AppWorks)

• Highly preferred experience in implementing large-scale ECM products (OpenText Content Suite and / or AppWorks preferred)

• Experience with NARA / DoDI 5015.02 records management. 
• Experience with the Defense Health Agency or Military Health System. 

Security Clearance 

• Must be able to obtain and maintain a favorably adjudicated background investigation for an ADP/IT-I or ADP/IT-II position designation (Tier 5 or Tier 3), and a DoD Common Access Card (CAC). 
• Must complete DoD/DHA-required HIPAA and Privacy Act training and sign a DHA Non-Disclosure Agreement before starting work. 
• Must hold a current CompTIA Security+ certification in compliance with DoD 8570.01-M / DoDD 8140.01 cybersecurity workforce requirements at contract start. 

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Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.