Kite Realty Group Trust (NYSE: KRG) is a real estate investment trust (REIT) headquartered in Indianapolis, IN and one of the largest publicly traded owners and operators of open-air shopping centers and mixed-use assets. Publicly listed since 2004, KRG has nearly 60 years of experience in developing, constructing and operating real estate.
Job Summary:
This position is responsible for the day-to-day administration, support, maintenance, and continuous improvement of enterprise applications, with primary responsibility for MRI Software, AvidXchange, Versapay, and Argus Enterprise. The Applications Administrator manages user access and security, configuration, data integrity, reporting, testing, documentation, and application support across assigned platforms. This role partners with business stakeholders, vendors, and Application Development teammates to resolve issues, implement minor enhancements and automations, and help ensure applications remain reliable, secure, compliant, and aligned with business needs. The role will also provide initial administrative support for Microsoft products (Power Platform, Power BI, Fabric, Copilot) and expand its capabilities in these areas as organizational needs and the long-term support model evolve.
Job Responsibilities:
- Provide day-to-day administration and application support for MRI Software, AvidXchange, Versapay, Argus Enterprise, and other assigned enterprise applications; troubleshoot user and system issues, and coordinate resolution with internal teams and vendors as needed.
- Manage user accounts, roles, permissions, profiles, and other access controls to ensure appropriate access to application functionality and data in accordance with company policy and Sarbanes-Oxley requirements.
- Configure and maintain application settings, workflows, approval processes, forms, fields, layouts, reports, dashboards, and other platform features to support business requirements.
- Implement minor application enhancements and automations using platform-native tools, escalating complex development or integration needs to appropriate technical resources.
- Provide initial administration and operational support for Microsoft platforms, including Power Platform, Power BI, Microsoft Fabric, and Copilot, while building the knowledge, governance practices, and support processes needed to inform the organization's long-term ownership model.
- Maintain data quality and integrity through data imports, exports, cleansing, validation, and correction activities.
- Monitor and support application integrations and data flows, troubleshoot failures, and coordinate complex integration changes with developers or vendors.
- Plan, coordinate, test, and support application releases, upgrades, patches, and vendor changes while minimizing disruption to business operations.
- Partner with management and business stakeholders to understand needs, provide consultation on application capabilities, and translate requirements into practical configuration, reporting, support, or minor enhancement solutions.
- Create and maintain reports and dashboards that support operational visibility and data-driven decision making.
- Provide user guidance and training, communicate application changes, and promote effective use of supported platforms and features.
- Create and maintain comprehensive documentation for application configurations, security, processes, support procedures, integrations, releases, and known issues.
- Collaborate with Application Development teammates to design, test, and deliver new or improved functionality, and escalate complex development or architecture needs appropriately.
- Identify opportunities to improve application reliability, usability, supportability, security, compliance, and operational efficiency.
- Use independent judgment and decision making to perform work that affects business operations and financial well-being.
Job Requirements:
- Bachelor's degree (B.A./B.S.) from a four-year college or university preferable; or 3+ years of related experience and/or training; or equivalent combination of education and experience.
- 5+ years of experience administering, supporting, configuring, or maintaining enterprise business applications.
- Experience managing application users, roles, permissions, security settings, and access controls.
- Experience with application configuration, workflow automation, reporting, dashboards, testing, release support, and documentation.
- Experience supporting or administering Microsoft Power Platform, Power BI, Microsoft Fabric, Copilot, or similar Microsoft platforms is required.
- Experience with data management activities, including data import/export, cleansing, validation, and maintaining data integrity.
- Excellent analytical, organizational, time management, and problem-solving skills required for successful achievement of position goals.
- Ability to work independently and collaboratively while managing multiple priorities and responding to operational support needs.
- Must be a team player, show initiative, possess excellent verbal and written communication skills, and interact professionally and effectively at all levels.
- Experience supporting or administering MRI Software, AvidXchange, Versapay, Argus Enterprise, Informatica Cloud, or similar enterprise business applications is beneficial.
- Knowledge of data transfer protocols, integrations, and associated security measures is beneficial.
- Relevant application or platform certifications are preferred.
Benefits: For all full-time roles, we provide progressive benefits in and out of the office including comprehensive medical, dental and vision insurance; paid disability benefits and parental leave; paid life insurance and voluntary coverage options for additional life, accident, and critical illness insurance; 401(K) matching contributions; competitive paid time off, including Volunteer Time Off; flexible work arrangements; and tuition reimbursement assistance. Other office perks include a "Dress for your Day" policy, collaborative workspaces, milestone service anniversary recognition and gift, stocked wellness fridge pantry, and free fitness center and parking in our corporate office. In addition, to enhance the well-being of our team, KRG sponsors annual flu shots and biometric screenings, facilitates various health and wellness lunch-and-learns and manages a monthly wellness education campaign. For all full-time roles, we provide progressive benefits in and out of the office including comprehensive medical, dental and vision insurance; paid disability benefits and parental leave; paid life insurance and voluntary coverage options for additional life, accident, and critical illness insurance; 401(K) matching contributions; competitive paid time off, including Volunteer Time Off; flexible work arrangements; and tuition reimbursement assistance. Other office perks include a "Dress for your Day" policy, collaborative workspaces, milestone service anniversary recognition and gift, stocked wellness fridge pantry, and free fitness center and parking in our corporate office. In addition, to enhance the well-being of our team, KRG sponsors annual flu shots and biometric screenings, facilitates various health and wellness lunch-and-learns and manages a monthly wellness education campaign.