Applications Engineer

THE OPPORTUNITY: APPLICATION ENGINEER USD Salary Range Transparency - Starting pay is commensurate with experience.
Location: On-site in State College, PA 

Overview of position:
Metal additive manufacturing technology powered by 3D Printing is evolving quickly from a niche tool used primarily in university research to an industry tool that helps companies develop and manufacture products faster and more cheaply. Xact Metal, headquartered in State College, PA, makes metal additive manufacturing systems affordable for small- to mid-sized companies that need prototyping, casting, tooling, and small-part printing but couldn't afford metal powder-bed fusion systems in the past.

Xact Metal is seeking an exceptional Application Engineer to add horsepower to our friendly, largely self-directed team of highly skilled professionals who continue to deliver new products and improve manufacturing techniques.

Overall responsibilities include but are not limited to the following:

• Support end customers and the sales team by answering technical sales questions about our products & technology; recommending printing solutions; and supporting quotations.
• Coordinate with internal Xact Metal resources to answer detailed technical questions from customers and the sales team.
• Coordinate demo benchmark production with sales and customers.
• Operate Xact Metal printers for both sales & production applications.
• Make presentations to management, clients, and peer groups as requested.
• Represent Xact Metal for sales purposes at trade shows and conventions.
• Present technical papers at industry conferences
• Train customers and sales partners at customer printer installations.

• Bachelor's degree in computer engineering, computer science, engineering, or information systems, or equivalent experience. Three-plus years of experience is highly desired!
• Knowledge and experience with programming languages, enterprise program development and design, and hardware.
• Commitment to problem-solving and interfacing with colleagues and clients.
• Relevant hands-on engineering or development experience.
• Ability to develop and improve company-utilized software applications.
• Strong knowledge of software and coding.
• Comfortable with scripting and debugging when requested.
• Soft skills, including exceptional customer service, professional communication and presentation skills, and interpersonal skills.

• Superior troubleshooting skills.
• Comfortable wearing a variety of hats, each with the skills needed to communicate clearly with specific teams.
• Sales experience is a plus!

• Must be able to read, accurately comprehend/interpret, and follow instructions, blueprints, schematics, test plans, quality standards, and tolerance guidelines furnished in written, digital/electronic, diagram, or schedule form.
• Solid math and reasoning skills to prepare, compile, and validate data/reports.
• Ability to interpret data, evaluate metrics, and apply appropriate problem-analysis or problem-solving techniques to accurately assess, resolve, and/or improve upon a technical product or process issue; must possess strong business acumen with the ability to solve problems creatively and resourcefully in situations where only limited standardization exists.
• Demonstrated success prioritizing and managing work requests from multiple sources; solid time management and relationship-building skills are essential.
• Strong communication, presentation, and interpersonal skills are critical.
• Ability to meet deadlines and complete work assignments in a timely, accurate, and thorough manner, according to prescribed best practices and industry standards; this includes, but is not limited to, engineering principles and procedures, knowledge of material characteristics and manufacturing practices, standard test methods and related test instrumentation, etc.
• If required by job duties, background checks (criminal/education/ employment/ reference/ credit/ DMV) may be performed; results must be satisfactory to the company.
• A valid driver's license is required; you must provide your own transportation and travel (+/- 15%) to/from customer sites, as needed. Occasional overnight travel is also required; you must also be able to travel by standard carrier air and/or train.
• If hired, must adhere to all OSHA/safety standards and protocols, company policies and procedures, and other prescribed best practices/industry standards.

• Medical, dental, and vision insurance coverage; voluntary plan participation
• 6 weeks of vacation per calendar year prorated from the start date
• 2 weeks of sick time per calendar year prorated from the start date
• 1 week of personal time per calendar year prorated from the start date
• Bonus program based on company performance

• make quick, precise adjustments to small objects and machine controls
• make fast, repeated movements of fingers, hands, and wrists.
• adjust body movements or equipment controls to keep pace with speed changes of moving objects.
• choose quickly and correctly among various movements when responding to different signals.
• sit or stand for long periods of time and routinely walk; move two or more limbs at the same time (e.g., two arms, two legs, or one leg and one arm) while remaining in place; must be able to stoop, kneel, crouch, or crawl.
• regularly lift/maneuver/move objects weighing up to 5 pounds and occasionally lift/maneuver/move objects weighing up to 40 pounds
• vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, the ability to tell differences between colors, shades, and brightness, and the ability to adjust focus
• hear sounds and recognize the difference between them; focus on one source of sound and ignore others.
• regularly possess manual/finger/hand dexterity to handle, manipulate, control, feel, and adjust objects to put parts or pieces together quickly and accurately; sufficient hand strength is required to effectively operate precision machinery such as a soldering iron and hand tools.
• regularly speak clearly so listeners can understand; regularly understand the speech of another person.

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