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Applied Scientist, Agentic AI, AWS Governance

Amazon.com Inc
  • Seattle, WA
    13 days ago

    Job Description

    Do you want to build the ML models that power every compliance verdict customers and auditors rely on? We are building a new Governance, Risk, and Compliance (GRC) service at AWS where every action - human or agent - is recorded, assessed, and provably governed, continuously and at any scale.

    As an Applied Scientist on this team, you will own the Natural Language Inference (NLI) model at the center of our compliance engine: fine-tuning, calibrating, and monitoring it in production. You will also design the science behind framework decomposition, evidence auto-linking, and a new agent-context system that tackles retrieval, grounding, and hallucination measurement for AI agents. Your work will directly shape the accuracy and trustworthiness of every customer-visible result we produce.

    Key job responsibilities

    • Own the production NLI model end-to-end: fine-tune, promote, calibrate thresholds, and monitor for drift to ensure accurate compliance verdicts across frameworks.
    • Design and implement framework decomposition pipelines that translate compliance controls into NLI hypotheses, including enrichment and per-framework threshold calibration.
    • Build and improve the evidence auto-linking system using ranking, embedding, and reranking techniques, tuning precision-recall tradeoffs and addressing OCR quality challenges.
    • Drive the quality flywheel by establishing labeling standards, designing offline and online evaluation methods, orchestrating retraining cycles, and ensuring privacy-safe data handling.
    • Research and develop the agent-context capability - retrieval and representation of lifecycle signals, cross-framework knowledge, memory, grounding, and hallucination measurement - collaborating with engineering pods to bring these models into production.

    A day in the life

    You will split your time between collaborative and heads-down work. On the collaborative side, you will partner with several pods of software development engineers in an Agile cadence - aligning on data collection needs, sharing experiment results, and integrating models into production services. On the heads-down side, you will dig into model training runs, analyze evaluation metrics, and iterate on threshold tuning until the numbers meet the bar. Your work is roadmap-driven, giving you the space to plan experiments methodically while still responding to new framework onboarding requests as they arise.

    About the team

    Our team builds the AI and ML systems behind AWS Governance, Risk, & Compliance service, where science is not auxiliary - it is the core. Every customer-visible compliance result flows through models our scientists create and maintain. We are investing in next-generation capabilities including observability and governance for AI agents, and the multi-quarter Agent Context initiative is an organization-defining program that will need technical leaders.

    Growth here is tangible. You will own the full model lifecycle from training through production monitoring, develop rare expertise at the intersection of ML and compliance, and have a clear path to expand your scope into technical leadership as the service scales.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Agile Programming Methodologiesunmatched
    • Amazon Web Services (AWS)unmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Cadenceunmatched
    • Calibrationunmatched
    • Data Collectionunmatched
    • Maintain Complianceunmatched
    • Memory Hardwareunmatched
    • Metricsunmatched
    • Onboardingunmatched
    • Production Controlunmatched
    • Research & Development (R&D)unmatched
    • Riskunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched

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