Appointment Scheduler – ENT Clinic

Pay: Starting at $18 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Full Time

Appointment Scheduler – ENT Clinic – Must-Have Requirements

• Strong communication and customer service skills

• Ability to manage multiple tasks in a fast-paced medical office

• Strong organizational skills and attention to detail

• Basic computer skills and accurate data entry

• Professional and friendly demeanor when interacting with patients

Appointment Scheduler – ENT Clinic – Position Summary

We are seeking a personable and detail-oriented Appointment Scheduler to join a busy Ear, Nose, and Throat (ENT) clinic. This position supports a team of nine physicians by coordinating patient appointments, managing referrals, verifying insurance information, and providing excellent patient service. The ideal candidate is organized, professional, and comfortable working in a fast-paced, team-oriented medical environment.

Appointment Scheduler – ENT Clinic – Essential Duties & Responsibilities

• Answer incoming phone calls and schedule patient appointments for a multi-provider medical office.

• Coordinate appointments based on specialist referrals from primary care providers.

• Make appointment reminder calls to patients before scheduled visits.

• Assist with patient checkout, including collecting copays and processing payments.

• Schedule follow-up appointments and ensure patients understand their next steps.

• Verify patient eligibility and insurance coverage before scheduling appointments.

• Prepare daily payment batches and ensure accurate end-of-day balancing.

• Maintain accurate patient information and scheduling records.

• Provide friendly, professional customer service while collaborating with physicians and clinic staff.

Appointment Scheduler – ENT Clinic – Additional Qualifications

• Previous medical office, appointment scheduling, or patient registration experience preferred.

• Knowledge of insurance verification, contracted health plans, and patient eligibility preferred.

• Experience handling copayments, processing payments, or balancing daily transactions is a plus.

• Ability to remain organized, accurate, and calm in a busy clinical setting.

• Willingness to contribute to a positive, supportive team environment.

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