Appointment & Services Coordinator

Overview

We are seeking organized, customer-focused individuals to join our remote team as Appointment & Services Coordinator. In this role, you will assist clients with coordinating vacation-related services, managing important dates, and keeping planning information accurate and easy to follow.

This opportunity is a strong fit for individuals who enjoy working with people, organizing schedules, researching options, and managing multiple details. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

Key Responsibilities

• Communicate with clients to gather travel dates, destination preferences, budget information, interests, and special requests.
• Research hotels, resorts, cruises, transportation, tours, excursions, activities, and other services that match individual planning needs.
• Help coordinate requested arrangements and maintain organized appointment details, reservation information, confirmations, schedules, and itineraries.
• Follow up with clients regarding pending decisions or required information, provide updates, answer routine questions, and assist with standard changes.
• Monitor important dates, review details for accuracy, maintain current client records, and continue building knowledge of destinations and supplier resources.

What This Opportunity Includes

• Fully remote opportunity with flexible part-time and full-time scheduling
• Step-by-step onboarding and training for individuals new to the industry
• No previous professional travel experience required
• Ongoing team support and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to develop scheduling, customer service, communication, and organizational skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Clear and professional written and verbal communication
• Strong organization and scheduling skills
• Careful attention to details and deadlines
• Friendly and customer-focused approach
• Ability to balance multiple client requests and responsibilities
• Comfortable researching information and comparing available choices
• Willingness to learn digital tools, online systems, and supplier platforms
• Dependable follow-through and effective time management
• Flexible and able to adjust when schedules or client needs change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the US, UK, Spain, Australia, Mexico, or other qualifying regions