Apprentice- HR

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Role Overview

We are looking for a dynamic and enthusiastic Apprentice - HR to support our Human Resources team. This role is ideal for fresh graduates who are passionate about building a career in HR. The individual will primarily support new joiner induction, employee engagement initiatives, and HRBP analytics / ops while gaining hands-on experience across HR functions.

Key Responsibilities

New Joiner Induction & Onboarding

• Welcome and assist new employees on their joining day

• Coordinate induction schedules and logistics (conference rooms, materials, system access)

• Facilitate or support induction sessions and company orientation programs

• Act as the first point of contact for new joiners for any queries

Employee Engagement Support

• Assist in planning and executing employee engagement activities and events

• Coordinate logistics for town halls, celebrations, and team-building initiatives

• Support employee surveys, feedback collection, and analysis

• Help drive initiatives that enhance employee experience and workplace culture

HR Operations & Coordination

• Prepare reports and dashboards related to onboarding and engagement

• Coordinate with internal stakeholders (HRBP, Admin, IT, Payroll) for seamless operations

• Provide administrative support to the HR team as required

Qualifications & Skills

Eligibility Criteria

• Bachelor's degree in Human Resources, Business Administration, or related field

• Freshers encouraged to apply

• Strong interest in Human Resources and people management

Key Skills & Competencies

• Good communication and interpersonal skills

• Strong coordination and organizational abilities

• Attention to detail and problem-solving mindset

• Basic knowledge of MS Office (Excel, PowerPoint, Word)

• Willingness to learn and take initiative

Learning & Development Opportunities

• Exposure to end-to-end employee lifecycle management

• Hands-on experience in onboarding, engagement, and HR operations

• Opportunity to work closely with HR Business Partners and senior HR leaders

This role is hybrid and requires 3 days a week in office.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.