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Job Description

Adult Protective Services (APS) Investigator 

Locust Street Resource Center 

Under IDOA & Area Agency on Aging for Lincolnland 

Pay: $18.00–$21.63 per hour, based on qualifications and experience 
Job Type: Full-Time 
Work Setting: Macoupin, Montgomery, and Christian Counties, Illinois 

Location: Primarily community based with office based in Carlinville, IL 

 Make a Difference in Your Community! 

Are you passionate about helping others and protecting vulnerable adults? Do you enjoy working independently, building relationships, and connecting people with resources that improve their lives? 

Locust Street Resource Center is seeking a compassionate, dependable, and self-motivated Adult Protective Services (APS) Investigator to join our team. 

This position provides investigation and follow-up services for reports of abuse, neglect, and exploitation involving adults with disabilities ages 18–59 and older adults age 60 and over in Macoupin, Montgomery, and Christian Counties.  

As an APS Investigator, you will work directly with individuals and families to assess safety concerns, identify needs, and connect consumers with services and resources to help protect their safety, independence, and well-being. 

Key Responsibilities 
  • Investigate reports of abuse, neglect, and exploitation involving older adults and adults with disabilities. 
 
  • Conduct home visits, hospital visits, and community-based assessments. 
 
  • Complete risk assessments and work with consumers to identify appropriate services and support. 
 
  • Develop relationships with consumers and families while respecting individual rights, choices, and cultural differences. 
 
  • Provide ongoing follow-up and supportive services based on consumer needs. 
 
  • Connect individuals with community resources, referrals, and other available services. 
 
  • Provide transportation and assistance to consumers as needed. 
 
  • Respond to APS Hotline referrals within required timeframes, including within 24 hours when applicable. Occasional weekend availability may be required. 
 
  • Maintain accurate and timely documentation while protecting confidential information. 
 
  • Collaborate with team members and community service providers to ensure consumer needs are met. 

Qualifications 
  • Applicants must meet at least one of the following Illinois Department on Aging (IDOA) education and experience pathways: 
 
  • Master's Degree: A master's degree in an IDOA-approved field. 
 
  • Bachelor's Degree: A bachelor's degree in an approved field with at least one year of relevant experience. 
 
  • Associate degree: An associate degree in an approved field with at least four years of relevant experience. 
 
  • Registered Nurse (RN/BSN): Qualifying nursing credentials and experience recognized by IDOA. 
 
  • Licensed Practical Nurse (LPN): Qualifying LPN credentials and experience recognized by IDOA. 
  • 4 years of Law Enforcement or criminal investigation experience 
Benefits
  • 401k
  • Vacation
  • Sick Time
  • 10 Holidays per Year
  • Bereavement
  • Travel Reimbursement
  • Group Insurance
    • Health
    • Dental
    • Vision
    • Group Term Life
    • Voluntary Term Life
  • Supplemental insurance available
  • Workers Compensation
  • Malpractice

Numbers & Facts

Location
Websitehttps://www.locuststreetresourcecenter.org

Skills

  • Community Providersunmatched
  • Community and Social Servicesunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Develop and Maintain Customersunmatched
  • Documentationunmatched
  • Hospitalunmatched
  • Information/Data Security (InfoSec)unmatched
  • Insuranceunmatched
  • Law Enforcementunmatched
  • Licensed Practical Nurse/Licensed Vocational Nurseunmatched
  • Needs Assessmentunmatched
  • Nursing Credentialsunmatched
  • Protective Servicesunmatched
  • Registered Nurse (RN)unmatched
  • Reimbursementunmatched
  • Risk Analysisunmatched
  • Time Managementunmatched
  • Worker's Compensationunmatched

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